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Wearables

Wearables

Learn how to use and troubleshoot your wearable devices.

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new apple watch 9 cellular not work error

OK, I bought my son an apple watch 9 wifi/cellular. When setting up the watch everything goes as planned except when settings up cellular. It keep getting an error code EDS4100 " It appears that you have deleted your ESI or it is missing. Then if i click OK it pops up NumberSync error "SoftSim flow

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Deactivated an apple watch

I deactivated an Apple Watch that was completely paid off, and hasn’t been used in months. During the same time frame I added my daughter to my plan (traded in her device) as well as got her a Samsung watch. (It was a promo to trade in phone and get the s23 and watch together deal.) I also recently

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Rep reported my phone lost stolen

How is that you guys report Apple Watch lost stolen when I just got off the phone with you and you’re ready to activate. I was at the store, the representative even knows. But because I asked to speak to someone else because the lady who I talking on the phone with clearly got upset reported the App

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FirstNet Fishy Details

I am a FirstNet customer. Last month I purchased an Apple Watch Ultra 2 and was told that I would get a $300 discount on the device for being a first responder. I was also told that the device was included in my plan and that there would no additional charge. I was told I could pay off the device wh

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Apple Watch series 8 cellular using apple family setup issues with cellular connectivity

I purchased 3 Apple Watch Series 8 GPS+Cellular for my kids for Christmas. They were purchased through AT&T and a cellular line was added to my husband account for each watch and we upgraded his account to whatever the top one is. Each watch has their own cell phone numbers and we’re activated.

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move watch line number to iPhone

Hello, I would like to transfer the number of my apple watch to my iPhone and deactivate the current iPhone number and the watch cellular plan. Thanks

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3.2K

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New iwatch

I purchased 2 new series 9 iwatches online from Costco. Can I add/ replace my series 5 watches with these new watches on my ATT account?

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I have an Apple Watch with number sync enabled.

Is it true that with numbersync on, if my cell phone is off then I can’t make or receive call from the Apple Watch ?

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No Order Confirmation Number or Receipt

I placed an order for an Apple Watch Ultra on Monday, September 19th 2022 online. The order was placed and I was charged the sales tax because I will be making installed payments. After submission of order, I got no email confirmation of order but a payment was debited from my bank account. There is

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835

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I don't have the link for ID verification

I never received a link to verify my ID. How do I verify it if I don’t receive the link?

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