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Wearables

Wearables

Learn how to use and troubleshoot your wearable devices.

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Error Code EDS4018 Samsung galaxy watch 6 classic

Att customer service and tech support has failed me repeatedly. I've been with the same issue for months and cannot get this series 6 classic watch to connect due to error code EDS4018 in the wearable app. Several hours on the phone with different reps and still no solutions over the last two days.

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Promotional watches

I recieved a "free" galaxy 6 watch with my new first net account. Why am I still being charged for the device balance months after all my other promotional discounts were added. I pay $10 per month for the data connectivity but I also am being charged for the installments on the watch that was suppo

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Fall detection smartwatch

I am looking for a fall detection smartwatch for my grandfather for his safety. Which are the best and reliable one's? Is the fall detection technology reliable?

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How do I obtain a QR code to setup an eSim for my Galaxy Watch 4 Classic?

Looking for assistance in getting a QR code to set up my Samsung.Gaalxy Watch with a smartwatch line I added to my family plan. ATT store wasn't able to get my watch set up but also did not mention option to enter an access code or scan a QR code. Does this route to install an eSim still exist?

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Activated AT&TGalaxy Watch 5 Pro LTE number share on AT&T in store, less than an hour later got blacklisted text and phone blocked

Hello there, I purchased an AT&T Galaxy Watch 5 Pro LTE Unlocked from a very reputable Ebay seller to make sure nothing like this would happen. I went in AT&T they scanned the imei,set up the watch with number share with my phone,no red flags,all seemed good. I got home and after a little bi

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Numbersync not working

i recently switched phones because my old one was damages, i kept the same number. so im trying to reestablish my numbersync with the new phone but i keep getting "numbersync has encountered a problem" the code is "PD-GE-RsC-JsonSyntaxException" i dont know what it means and its not giving me option

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Apple watch cellular wont connect

Currently paying for cellular data on apple watch series 8 however in settings it states that "no sim" "no plan". This is not true because I pay for my watch plan every month. I have had no issues for almost a year until recently. Today I Spent 3 hours trying to get ahold of tech support via phone o

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NumberSync Error

Have a S22 Ultra and Galaxy 4 watch. My NumberSync stopped working. When I try to fix it I get an error message "numbersync has encountered a problem" the code is "PD-GE-RsC-JsonSyntaxException". Reset the watch and restarted both devices. 

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Connecting samsung watch to cell service

I have a samsung flip 5 and bought a samsung watch with cell capability. Watch connects to phone via bluetooth and I can make calls that way. Added a wearable line and it shows up on my account. But now what? ATT said they would send me directions on how to get this connected but sent me a sim card

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ID verification

I recently placed an order over the weekend where I needed to take pictures of my ID to verify my identity. I did so, but my order status hasn’t updated and it still says my order is on hold. Any idea if this is normal and it takes a few days to update?

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