Wireless Billing

PLEASE read the full terms and conditions before agreeing to sign up for the home protech plan. AT&T representatives are flat out lying to customers, AND the asurion home protech page is deceptive as well. I was told my desktop pc’s (built from the ground up) AND my TV’s were covered if they wer

ATT Sent me a "replacement phone" when they killed 3g or whatever, I never ordered or used the phone and even called ATT to return and they said it was to replace a non lte or whatever device I used to have.   Months later I realized that ATT added a line of service for the junk phone. ( I ha

Pay on 20th of the month Instead of the 12th.

I ordered 5 brand new iPhone 15s. ATT shipped it to us but we only received 3 phones. I went into the ATT store and the sales rep confirmed that it was stolen in transit as the shipping box was too small to fit all 5 phones. He then gave me 2 new iPhone 15s on the spot to replace the stolen phones s

WILL I GET CHARGED AN INTERNATIONAL DAY PASS FEE IF I HAVE AT&T WORLD CONNECT?

Trying to add a line, as I have many times in the past, but getting message that I have an unpaid ATT account and denied checking out of cart.

I moved a line over to att from Verizon the store manager opened a business account instead of a personal account and then had an extra phone and line which I did not have being charged to my bill I went right back for her to remove it and long story short it’s been over 7 mo nothing done being char

After reading a bunch of the forums and other peoples complaints, I am honestly scared. I have read that the complaints are not answered in time and that there are no priorities given at all. I have my claim confirmation number and I have done everything. I am aware that I will get a reply to call t

Hi, I am currently abroad and have only been making calls and texting while on WiFi. I have been diligently turning off my roaming data and diligently verifying that my WiFi calling is enabled.  Yet while reviewing my bill, it appears I have been charged several times for making calls and c

I’m at a loss at this point. I have a zero balance on my account. I made a regular payment yesterday Oct. 3rd and my service has been suspended since yesterday morning. I have spoken with support both on the phone and live chat and all they have done is tell me to wait. I have a job the absolutely r