![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
I just moved into a house with this old box and cable and would like to remove them. The bigger cable has been cut on the end and appears to go to the power line in the front. The cable from the box is going to something on my roof. Can I just cut these cables and throw the box away?
Questions
•
AT&T Phone
36
6
0
I cannot set up an online account. It won’t take my account number. It says it does not recognize it. Also your employees hang up on me and even the recording will say it does not recognize and disconnects!!! HELP ATT!!!!
Questions
•
AT&T Phone – Advanced (AP-A)
29
4
0
I can not pull up my bill on myATT. It keeps sayin we hit a snag. This is getting really stressful. Been calling for 6 weeks and no one seems to care. Get hung up on , disconnected and can’t understand your employees. PLEASE HELP @ATTHelp
Questions
•
AT&T Phone – Advanced (AP-A)
44
0
0
My home phone is suddenly down. No dial tone, no nothing. If someone tries to call in, it just rings and rings. When I try the repair link, it just sends me to a page that says I have unauthorized access. Because my home phone is down, that means my DSL is down. Since my DSL is down, that means my w
Questions
•
Landline Home Phone
57
2
0
I am working on a site feasibility report for a proposed development in Frisco, TX. I am needing a utility availability or will serve letter describing if services are available to the subject property pending applicable reviews, approvals, and payment of any fees.
Questions
•
Landline Home Phone
31
2
0
my landline has been hacked 408 612 4336 please run diagnostic on my landline cant call emergency or family I am blocked or someone answers with a baby in the background clearly not 911 please help
Questions
•
Landline Home Phone
49
1
0
I bought my phone in Colombia but it has a block for you in the United States.
Questions
•
AT&T Phone – Advanced (AP-A)
40
4
0
Accepted Solution
My gateway has a "Tel lines" port that has an RJ11 cable plugged in. At the ONI, the white-green wires from the splitter cable plugged into the gateway "Tel lines" port are connected to the red-green of my house cable, which goes to an RJ11 jack with a Panasonic phone plugged in. If I plug a VOIP ph
Questions
•
AT&T Phone
34
8
0
We took the base phone off the wall while repainting. After reattaching the base we tested the system. My cell phone displays server unreachable and drops the call while the message plays but you don't hear it on the cell phone just the answering machine. What the heck did I push to create this nigh
Questions
•
AT&T Phone
42
2
0
This is not a new installation. I have reset the modem multiple times. Still no dial tone on my digital home phone (via U-verse).
Questions
•
AT&T Phone
63
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.