Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Home Phone

Home Phone

Find answers to common AT&T Home Phone questions, 24x7.
Ask a question

Latest conversations

View More

(15306)
Phone works only if plugged into modem????

When the fiberoptic cable was "installed," installer said he could not lower it between the walls because of a "fire stop." The result is that the only "land-based" phone connection I have is directly into the modem.  Today, I discovered that not only are my wall phone connections useless, but

Questions

39

6

0

Accepted Solution

Closed

I have dial tone but CAN NOT make any calls

I have a dial tone but I CAN NOT make any calls, any idea what it can be? Also, calls are coming in but when I answer the phone I can't hear them and they can not hear me, but I can tell the call is connected. I think all of my cables and phone are fine...

Questions

399

7

0

Cannot call out with U-Verse voice

I can receive calls but when I dial out it gives me a dial tone…. You dial the number then it just short beeps like a cell phone that has no service. Any number that you try.

Questions

29

1

0

how to report outage

I need to report a land line phone outage

Questions

7.7K

14

0

POTS New account

How do I find or set up presumably a new account online? My wireless, internet account dropped the landline billing info. Is it now a separate account now??

Questions

47

6

0

When does AT&T disable AutoPay?

I'm sure I've enrolled successfully in AutoPay before. But it seems that my account is later removed from AutoPay and AT&T starts calling me with Past Due notifications. The company already has my correct credit card. Why is my account removed from AutoPay with no notice to me? --Jim

Questions

39

4

landline outage and refund

My landline has been out since May 13 and the estimated restoration is 6/11. How do I get a refund for this time?

Questions

51

3

0

I can barely hear callers when I use my DL72350 phone

I have an AT&T link2cell phone and can barely hear people when I call them or when they call me. It is linked to my AT&T cell phone via bluetooth and I have AT&T service, I can hear fine using the cell phone but not when I try to use the DL72350.  I couldn't find anything in the ma

Questions

34

4

0

at&t easement abandoned/ at&t abandoned telephone lines

I need to find out if this at&t easement still exists those boarders my property and is also on part of my lots, and I need to know if these abandoned at&t telephone lines are truly abandoned that boarder my property. Is this an official abandoned easement?

Questions

30

1

0

BL 102-4 receiving calls but not ringing

the phone is receiving telephone calls, but nothing (base or handsets) is ringing. Phone company checked that; we’re okay, but not ringing.  We are receiving calls on landlines and those ring.  The cordless phone is not ringing.  

Questions

52

12

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.