Home Phone

1 May 2024 I have come to wits end calling 800-288-2020 to be put on hold, transferred to numbers that are no longer in service, offered callbacks to be hung up on after long hold times, reaching agents who cannot provide any reasonable answers. I have been calling about issues with my internet con

How do I sign up for AT&T Phone Advance

There is a telephone pole in our front yard that is leaning, and PGE claims it belongs to the phone company. However, I have been unable to reach the phone company despite multiple attempts. I have called various numbers on the ATT site, only to be transferred numerous times and left on hold. When I

I have a new DL72210 that has a 5 or so second delay during conversations, possibly only when talking with cell phone users on the other end. I had one successful conversation, with someone at an 800 number, so thinking they were landline.  All other people I have tried to speak with experienc

Paid my bill, in full. Balance on Web site zero. Service not restored. Three days later axcound shows credit for the amount paid. Looks tome like they canceled my service. No e-mail notice. (Edited per community guidelines)

I recently broke my phone screen and am unable to view any phone activity. I filed a claim, and my new phone came in the mail. When I took it to AT&T to get my phone set up and information transferred over, AT&T stated there was nothing they could do because I didn't have a physical Driver'

Hello, I'd like to know how to activate an esim on a samsung s21 device. What I've done: Currently I had a working sim card on an S7 device, however I called at&t support, and went through their process. They had me give the IMEI1 & IMEI2 numbers, as well as the EID number of the Samsung s

Like the person who is having a similar problem. My voicemail does not kick in when someone calls and I’m on one of the lines. 2nd part of the problem i try to retrieve voice mails left yesterday (when everything was working well) and I cannot retrieve the voice mails. ugh

I've had AT&T VOIP phone service for my home phone for several years and have never had a problem with my voicemail until today (5/29/24). Now when I dial *98 to retrieve my voicemail, I get a busy signal instead of a prompt to enter my PIN.  Otherwise, my phone and internet are working OK

This is att contacting me unprompted, not the other way around. Feel free to repost this hilarious interaction.