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Accepted Solution
Official Solution
I have the AT&T Unlimited Choice plan with Max included. There is not an option to Activate Max on my AT&T account. When I try to log in through my provider on Max app or website I receive the message "Can't Verify Subscription." How can I go about logging into Max which is included in my
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Max Login & Installation
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I have a AT&T Unlimited account and have had access to MAX until yesterday, can you please advise why I cannot access!
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Watching Max
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Recently, I have not been able to log into hbo max . I talked with customer support at Max and they said you guys at att terminated my hbo subscription . This is ridiculous . I have an elite unlimited account, and have not made a single change to my plan. Please reactivate my hbo max .
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Max Login & Installation
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Accepted Solution
Official Solution
Has anyone gone through something similar?I lost my free Max subscription all of a sudden. I signed up originally with an unlimited phone plan + DirectTv Stream plan (over a few years ago) and was told I'd have free HBO (Max) for life. I've received no communication regarding my account changing, n
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Max Account & Billing
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I have unlimited plus and have had access to max, I have not changed my plan but it is not letting me link my subscription now? It says they can't verify it and to contact the provider. Please assist.
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Max Account & Billing
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On October 4th I posted here https://forums.att.com/conversations/max-login-installation/hbo-max-not-working/651cf576727f6c69fa4278df I was asked to continue in DMs and we went in circles pretty much until I was passed off to HBO Max support on October 24th. HBO Max support has now passed me back
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Max Login & Installation
2.5K
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Accepted Solution
This seems to be a common problem: https://forums.att.com/conversations/account-features/cant-get-into-max/6476c101c3b1ef2541c738b6 https://forums.att.com/conversations/max-login-installation/why-cant-i-log-into-hbo-max-with-my-att-sign-in-info-when-its-included-with-my-wireless-plan/62e32e6d7
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Max Login & Installation
2.9K
31
We have had AT&T wireless service for years and had free Max up until this month. The service now says we don't have a subscription. We have not made any changes to our account. Support said that we were grandfathered but it has been removed. They were not very helpful.
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Max Account & Billing
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I currently cannot login to the max app using my AT&T prepaid plan I have the $65 plan that includes Max.. when I go to the max and select connect through provider I choose AT&T and when I enter my info to login it says incorrect password or login
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Max Login & Installation
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Accepted Solution
I believe that the "free" subscription to HBO Max does not include 4K UHD and Dolby Atmos quality tier. Is there any way of paying the difference and enabling those features? Or I could switch to a different "free" streaming option w my AT&T subscription. What other streaming subscription
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Watching Max
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