Just cancelled our POTS line service and ported to a VOIP service. I have seen the horror stories about cancelling but all I did was call, explain what I wanted, put on hold a couple of minutes and it was done. And yes I waited until the port was complete before I cancelled. Was it really this ea

Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the

I've been trying to pay my Prepaid phone bill for the last couple of days but every time I do, I keep getting hit with the error ' Invalid postal code. Please verify and try again.' I've tried using both debit card, credit card, and PayPal Pay in 4 and nothing seems to work. I've re-entered

Hello, I bought a phone that is locked to AT&T, and I cannot unlock it because it is tied to the previous owner's account. I do not know the previous owner. Can you help me unlock the device? Thank you for your help, Ruvym

I bought a house that has an old landline running from the street and a junction box that looks like it's from the 50's that I need removed (It's grounded and I don't want to mess with it...) I've called 3 different customer service numbers and have been told that no one can help me because I don't

need assistancce

I have several blocks of DID and looking to see which type they are. I know a block are SIP but need to know if another is SIP or PRI?

I am currently in China and I don't need att phone number and service anymore, I want to cancel it ASAP

I work for a school district, one of our schools is being remodeled. The network room is being moved, and I need to have the DEMARC/MPOE relocated or repulled.  Who can I contact regarding this?  

I have called the unburied cable number over and over I have talked to 3 different people now. They then transfer me over to someone else and they tell me they’re gonna send someone out and no one shows. I had first called last week, and I have explained to them that I have an event coming up this w

Outgoing calls stopped referencing my name and number . Please advise on how to correct this.

There was an accident on 8/31/23 at my property when a box truck hit low hanging wires on an AT&T utility pole and the pole was ejected from the ground and hit 3 automobiles. I am the owner of the property where the utility pole was located and my chain link fence, gate and trees were demolished

Hello, I recently purchased an AT&T DL72210 for my landline and am trying to set up the answering machine. When a call comes in the phone rings the specified number of times, then the answering machine answers the call and plays the pre-recorded greeting.  However once the greeting is don

When I try to create an online account, it says "Let's find your account," and I put in my phone number and zip code. It keeps telling me, "This data is invalid. Please try again." I don't understand why I can't get an online account.

How can I delete the No Voicemail indication on an AT&T handset. When I try to follow the instructions in the manual (it says to press and hold the reset OFF/Cancel button with the handset off, it simply doesn’t work. Am I missing a step of what?

Please don't give me instructions already given on this page. Please have ATT pole repairs or contracted tree trimmers contact me. The tree is in the wires at the back of 408 N Waddill St McKinney, TX 75069. As I have been transferred 4 times and been on the phone for over 2 hours, I will cut th

Need mailing address to mail letter about my deceased moms account Bill. Thanks

I have a Samsung S23, modelSM-S911U/DS purchased online in Thailand. Now I find out this was originally an ATT locked device and will not update (android 13) unless connected to the ATT network in the US. I'm looking for an alternative to shipping back to the US for update. Can I purchase an ATT pre

We currently have fiber service and were wondering if there is any bundle deals for getting home phone service?

My elderly mother’s landline phone has been out since the first week in May and AT&T is refusing to fix it.