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AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps.

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download speed test vs what the game actually downloads at

I am downloading a game currently and have tested my internet speed at the same time. My internet speed says I have a download speed of up to 560 mbps. But my game is downloading at around 20KB per second, the estimation to completion is north of 500 hours. Why is there such a disparity between thes

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Outbound UDP on Port 5050 Is Not Working

I've even had ATT OnDemand come out to my residence to work on this, and so far, there is no way to get UDP traffic on port 5050 to send outbound. It may also not be working inbound, and also, TCP might not be working there as well. This needs to be looked at by an at ATT Network Tech or Network E

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Request to Unblock Legitimate Websites from ActiveArmor

Dear AT&T Community Specialist, I am reaching out to request assistance with two websites, buylocallyfarmed.com and consultanthub.com, which are currently being blocked by AT&T's ActiveArmor security feature. These websites are legitimate businesses and do not host any malicious content. The

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a promotional card

What is a promotional card and what is it used for?

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hotspot mobile broadband disconnected

My netgear hotspot has stopped connecting to the internet for several days, it displays the message "mobile broadband disconnected". In the wifi manager it shows the hotspot isn't connected to internet but I can still connect to the hotspot from other devices. I have power cycled and factory reset w

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How do I get AT&T network data on my Amazon Echo Show

I just saw a screen on my Echo Show that Listed Devices and showed technical data about my Internet and routers. I don't know where it came from or how to get it back. It looked really useful. I clicked the "x" in the upper right corner and it disappeared without a clue as to where it came from.

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Website Blocked

Every minute, literally, I am getting a message on my Smart Home Manager App on my smartphone of 'Website Blocked    We've blocked an unsecure (sic) URL and your device is secure". How do I determine the URL causing this issue? 

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The maximum number of hosting entry ports (600) have been configured

Current gateway SW is allowing only 1 port forward then I get a message Alert, The maximum number of hosting entry ports (600) have been configured.  I used to have multiple ports forwarded with no issue .  Then a software change I assume and things got set back to default ,including netwo

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Unable to connect to HTTPS secure site

I am accustomed to connect to my credit union account via the internet but as new ATT customer I am getting error message using both of my browsers on my desktop Mac. "Your connection is not privateAttackers might be trying to steal your information from olbaccess.arlingtoncu.org (for example, passw

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ATT now CANCELS your email accounts upon moving internet service to another provider

Beware that ATT will now inactivate your ATT email accounts when you cancel your internet service. I've been a long standing ATT customer with DSL internet for over 20 years.  I had email accounts using the sbcglobal.net and att.net domain that I've had since setting up my account many years a

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Website & App URLs blocked

I have a few websites and apps that deal in a niche market and it seems that AT&T has been blocking my URLs for a while now. I have tens of thousands of app users and website visitors. I cannot possibly ask each one of them to allow the URLs in the Smart Home app. Is there a way that AT&T c

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