![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Taking advantage of your AT&T Digital Phone features.
3.7K
Accepted Solution
I want to add some numbers to my AT&T 1070 small business line one touch storage list that have an extension. I've been referencing the manual and have entered the number and have tried the pause, tone, flash, # and * between the number and extension and it still just dials the main line. I want
Questions
40
4
0
Hi everyone, I'm currently facing an issue with my AT&T Lumia 950 where it's not recognizing the AT&T SIM card, despite being unlocked. This problem is particularly puzzling as the SIM card worked perfectly fine on my previous device. When I try to use the phone with the AT&T SIM card in
Questions
40
1
0
I replaced my mom's landline phone over the weekend, and now we're getting the dreaded "Time on the phone changes itself one hour ahead when someone calls" issue. I know this is a CID Time Sync issue. Mom's had the same VoIP phone provider for the past decade. Every time I replace her old phones, t
Questions
66
4
0
I am reaching out to coordinate an onsite meeting and discuss the impact of the drainage improvements on ATT’s telecom pole located on Fayetteville Street in Knightdale NC. I need to be connected with ContactIDA88 representative in my area. Thank you.
Questions
23
1
0
Accepted Solution
Official Solution
I just noticed this morning when my husband called. We have a VoIP land line attached to our Uverse internet, and for the last couple days, there has been no Caller ID identification of incoming calls. I only noticed because we leave the ringers off, and normally the answering machine will give out
Questions
170
1
0
am using s8+ SM_G995U but it does not give me an alternative to import or export contacts to sim card
Questions
28
1
0
I have had digital (VOIP) phone service for several months. I set up voicemail, but when I access voicemail from the home phone it has always said it's empty. I recently discovered that incoming calls never get prompted to leave voicemail-- the line just keeps ringing, so nobody can actually leave m
Questions
49
4
0
If I don’t get to the phone in time the answering machine starts to pick up. Is it not possible to interrupt the answering machine and answer the phone?
Questions
37
1
0
I know Call Protect for cell phones has been turned into a revenue stream called Active Armor. I'm interested in Digital Phone Call Protect for VOIP over fiber. All my documentation says it is available (and free) as do the ATT web pages and myatt app. However, all the documentation that tells how t
Questions
74
8
0
Closed
I've had AT&T cell phones for ever, just added Fiber, phone and DirectTV. The AT&T website is so incredibly janky, and it's completely impossible to find out how to activate Call Protect to stop spam calls on the 'landline' (I know it's VOIP). The web pages that describe how to set
Questions
88
11
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.