![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Get help with service problems, maintenance, wiring & more.
Accepted Solution
Official Solution
Pinned
AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to
Questions
14K
46
0
I have attempted 6 phone calls in the past week to ATT to resolve a "no dial tone" problem with my landline. Each time I am told by the bot that I will receive a call in so many minutes. In never happens. The website for obtaining a repair ticket does not work, one just gets a "access denied" page.
Questions
52
1
0
I really like the phone because it has speed dial buttons and descriptions. However, ever since I plugged it in I have had problems. Many times after I hang up I can't place another call for several minutes. It is like the line doesn't disconnect. I have my phone cord plugged into
Questions
49
5
0
1 May 2024 I have come to wits end calling 800-288-2020 to be put on hold, transferred to numbers that are no longer in service, offered callbacks to be hung up on after long hold times, reaching agents who cannot provide any reasonable answers. I have been calling about issues with my internet con
Questions
218
10
0
Accepted Solution
Official Solution
Paid my bill, in full. Balance on Web site zero. Service not restored. Three days later axcound shows credit for the amount paid. Looks tome like they canceled my service. No e-mail notice. (Edited per community guidelines)
Questions
464
12
0
Like the person who is having a similar problem. My voicemail does not kick in when someone calls and I’m on one of the lines. 2nd part of the problem i try to retrieve voice mails left yesterday (when everything was working well) and I cannot retrieve the voice mails. ugh
Questions
36
2
0
My home phone is suddenly down. No dial tone, no nothing. If someone tries to call in, it just rings and rings. When I try the repair link, it just sends me to a page that says I have unauthorized access. Because my home phone is down, that means my DSL is down. Since my DSL is down, that means my w
Questions
57
2
0
my landline has been hacked 408 612 4336 please run diagnostic on my landline cant call emergency or family I am blocked or someone answers with a baby in the background clearly not 911 please help
Questions
49
1
0
Accepted Solution
For the second time in two months my land line is dead. Yes, I have the phone# for Repair Service. How am I supposed to call them if my phone is dead? (No I don't have a cell phone.) Oh, just go to att.com/repair. Yeah, that works just great: Access DeniedYou don't have permission to access "htt
Questions
204
14
0
Accepted Solution
In the photo, an old connection box for wired phone lines can be seen dangling from a connection block. There used to be a tree in front of the area, blocking the visibility of these objects. Now that they are visible, it would be nice to remove them to clean up the appearance of the area. We are
Questions
79
8
0
My AT&T wireless landline Panasonic phone says "Check tel line" because I can not make or receive any calls How do I FIX this issue?
Questions
118
8
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.