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Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

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Roaming charges when on a cruise

We will be cruising the Eastern Caribbean with stops in Saint Thomas St. John’s Saint Croix Barbados St. Lucia and said Martin  Will we have free unlimited text and calling with no roaming?  Should we turn on airplane mode during these ports of call 

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Apple watch radomly drops cell service

I have two apple watches for my kids. They seem to randomly lose cell service. I can tell because calls go straight to voicemail and the "find my iPhone" feature no longer works. Find my iPhone works again when they are at home and on our home network. If I restart the watch, the problem is solved.

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Cell coverage is gotten horrible

I have contacted customer service numerous time about lose of signal strength in last month. Have done multiple resets to no avail , it's definitely a tower issue and no one really seems to have a clue on how to contact a body to resolve issue. Ready to switch carriers after almost 10 yrs

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Why do I have weak cell reception all of a sudden?

I always have decent cell signal/reception at my house, specifically in my bedroom. For the past couple of weeks my reception has stayed consistently at 1 bar (occasionally getting up to 2 bars). This has never happened before and I am wondering why I'm experiencing such weak signal all of a sudden?

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New sudivision a dead zone in the middle of 5g coverage map

Is there any way to report or get help fixing a dead zone area? There is a new subdivision in the middle of a highly populated, close to I-35, 5G coverage area.  But this new housing subdivision has very little service for AT&T users. Is there anything that can be done?

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Traveling to Japan

Figuring out how to make calls and text while in Tokyo Japan

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Calls from known numbers that aren't the person

Twice now over the last few weeks I've had calls from known numbers, that I know were the actual people showing up in my caller ID calling me, but the audio is not connected to that person. The first time, it was a verification call for a sign-in, an automated call that I get every day through work,

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Streator Illinois service

The service in Streator Illinois has been terrible for quite some time now. you need to so something to fix this and I know it is not just me or my phone because I am hearing this from all my friends who have att in Streator. Please fix this problem or fix what you are charging me because the servic

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Internet outage reoccurring for weeks

Approximately two weeks ago the cell/mobile data signal on my ATT hotspot (MR6500) began randomly losing connection, yet at the same time showing full bars. It eventually reconnects in its own, maybe after 10 minutes, maybe after an hour or more. Rebooting it doesn't fix the issue. Now here's the

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Slow data after switching to unlimited extra!

I used to be on a grandfathered plan where we shared a certain amount of data. I switched to the unlimited extra because we needed to upgrade phones and HAD to be on an unlimited plan. All the reps assured me that the speed or connectivity wouldn’t change if I never went above the 50 gig limit but

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AT&T's Response to the Wildires in New Mexico

AT&T is working around the clock to help our wireless customers affected by wildfires, in New Mexico, stay connected through this difficult time.Learn more about how we are supporting our customers at: New Mexico Wildfires. AT&T encourages customers to consider the following recommendat

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