Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

8.6K

Ask a question

Pinned posts

(0)
No conversations found!
(8549)

Accepted Solution

Official Solution

Loud Cell Tower Noise

The tower located on the new Thomas Len Estates development is emitting a loud high frequency noise. This location is off Thomas Len Rd in Azle, TX.

Questions

57

8

0

Calls from AT&T customers will not route to our phone system -- all other carriers work

My company had an AT&T cell phone number which we ported into our VoIP system. Immediately upon doing so, we could no longer accept incoming calls on that number from AT&T customers nationwide.  All other carriers work perfectly fine.  As this number is the primary number our clie

Questions

524

8

0

Accepted Solution

Official Solution

unlocking my samsung phone i got a error network lock and need a MCK code

im trying to get my Samsung phone to work again. i was a AT&t customer and was switching to TMobile Should not have had to have it unlocked anyway it was paid for before I started service. However we requested a unlock on it like the instructions ask it was approved Somehow in the middle of all

Questions

5.5K

5

0

Persistent Service Issues in Downtown Manhattan

From my office building in the World Trade Center area in Manhattan, I get phone service that is intermittent at best. I can't refresh my email, app / websites routinely do not load, iMessage rarely works, and phone calls are choppy / drop sporadically, in spite of my iPhone showing full bars of 5G+

Questions

32

1

0

Accepted Solution

Loud Cell Tower Sound

This week a cell tower behind Meadowlands neighborhood in Justin, TX off of FM407 began to emit an ear piercing high pitched sound 24 hours a day. Who would we contact to report this?

Questions

40

3

0

Closed

5g+

5g+ is a joke on at&t. When my phone switches to 5g+ some of my apps don't work. That's pathetic. I shouldn't have to reboot the phone. There shouldn't be connection issues whatsoever! It's garbage and so is at&t. When this phone is paid off in a few months I'm done with at&t. Disrespect

Questions

410

14

Incoming and Outgoing phone calls constantly breaking up.

I have a one-month-old iPhone 15 Pro and in the last couple of days, even with 2-4 bars of service, every person I have talked to has told me that my call is breaking up or that they cannot hear me at all, even though I can hear them perfectly! Is this a phone problem or a service problem? Anyone el

Questions

142

4

0

Missing text messages

Last night I went to a location out of cellular range and missed all of my text messages from that time period. When I got back in range the messages did not come through and are just missing from my phone. Is there a way to receive those messages now that I am back in range?

Questions

75

5

0

Accepted Solution

At&t 5g+ coverage question.

How often does the At&t coverage map get updated? In downtown Fort Wayne, Indiana I have 5g+ on my S22 Ultra on band n77 and the map says i still shouldn't have it? 300mbps+ download and 50mbps+ upload.

Questions

139

9

0

Accepted Solution

Official Solution

International day pass query

Hi, I will be traveling to India Next week. I have International day pass IDP enabled on my phone. I want to use my AT&T US number to make calls to Indian phone numbers using my IDP. Do I need to add International Calling plan $15 Along with IDP to make local calls? Or IDP Only enable me to ma

Questions

130

23

0

Be the first to reply

(2)

Closed

AT&T's Response to the Wildires in New Mexico

AT&T is working around the clock to help our wireless customers affected by wildfires, in New Mexico, stay connected through this difficult time.Learn more about how we are supporting our customers at: New Mexico Wildfires. AT&T encourages customers to consider the following recommendat

Questions

40

0

0

Can not MAKE calls all else works

Have exact same issue https://forums.att.com/conversations/android/cannot-make-outgoing-calls-but-can-receive-incoming-calls/653c264ef3b4c811eb151495 Had Note 10 or 20 was not able to make calls on data OR wifi but could get calls, got new sim spent hours on phone with support, gave up got new s22,

Questions

61

0

0

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.