Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

8.6K

Ask a question

Pinned posts

(0)
No conversations found!
(8549)
New AT&T customer for 1 week

I am a new customer and I am already regretting moving my service. I live in Dallas, Work in downtown Dallas to where I can see the AT&T building from my office but my coverage is worse than my last carrier. I came on this website hoping to find that there is some type of trial period for call s

Questions

33

2

0

Accepted Solution

AT&T carriers calls not able to come through on RingCentral lines

We use RingCentral for our business phones and since about 1 pm yesterday, no calls are coming through from customers with AT&T. Other carriers calls are coming through.  They’re getting a “your call cannot be completed at this time” message.  I’ve seen many posts for this issue but w

Questions

41

4

0

Accepted Solution

Official Solution

Boost Cell Signal for Live Streaming

Is there any service package or tips to boost my cell signal in a rural area for live streaming a wedding?

Questions

35

2

0

No cell service at my home

How to get a cell tower in my area to have cell phone service at my home? Is there an email or phone number to contact?

Questions

2.4K

12

0

Find my daughters phone?

I need help finding my daughters phone with out the family app? Can we track it?

Questions

25

1

0

Cell Service dies inside of building every day at the same time and does not come back

I will leave my phone in the same spot (give or take a few inches); i have fine 5G+ or 5Ge service for the morning from 7-9am. As soon as 9-910am hits, cellular internet drops out entirely. I cannot even load Google homepage. Texts and calls work just fine. I can go outside and the internet will sta

Questions

42

7

0

Customer service puts me on hold

Customer service puts me on hold for 1.5+hr and I say hello…? Many times and no response, no check in either. I need an issue that needs to be resolved and chat tells me to call customer service. how can I get someone to listen to me and help me out!? This has happened 5 times already! 

Questions

28

1

0

My wireless service has been out for 3 days

I live in the Appalachian Mountains and we have no way to connect to the people we need to connect to too survive out here because our service has been out for 3 days now. and like if it were a joke i go to sign into my att account  and they ask to confirm it was me by sending a text message to my p

Questions

44

1

0

Outage

Can someone at AT&T please explain to me how we’re expected to report an outage by calling in when there is SOS Only service? According to a neighbor, the Greshamville GA tower is down. Are there any plans to address this and fix it so we don’t all have to drive 20 minutes to be able to receive

Questions

196

6

0

Accepted Solution

Horrible Service and want to switch back to Verizon

About 5 months ago, I made the biggest mistake by switch celluar carriers from Verizon to AT&T. I was able to get new phones and was supposed to save on my monthly bill, based on what was put in front of me, but that was not the case. With the new phones, came a new installment plan for 36 month

Questions

1.9K

11

Be the first to reply

(2)

Closed

AT&T's Response to the Wildires in New Mexico

AT&T is working around the clock to help our wireless customers affected by wildfires, in New Mexico, stay connected through this difficult time.Learn more about how we are supporting our customers at: New Mexico Wildfires. AT&T encourages customers to consider the following recommendat

Questions

40

0

0

Can not MAKE calls all else works

Have exact same issue https://forums.att.com/conversations/android/cannot-make-outgoing-calls-but-can-receive-incoming-calls/653c264ef3b4c811eb151495 Had Note 10 or 20 was not able to make calls on data OR wifi but could get calls, got new sim spent hours on phone with support, gave up got new s22,

Questions

61

0

0

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.