Phone & Device Upgrades

Can a phone that was a replacement through the mobile protection plan be unlocked

About 3-4 months after I shipped my phone back in the mail using their box and shipping label, I get an email saying they didn't receive it and are charging my account over $400. I dig through my photos and find a picture of the label and box like they recommended to find the tracking number and fin

Hi I am facing an issue with my S22 Ultra. My software update says interrupted try again in 24 Hrs when i am trying to update. Can anyone help me. I have tried all options of Factory reset, Cache clearing everything... is there any other option left ? Regards Kelath

Where can I write a review about AT&T?

I just ordered an AT&T prepaid phone from Walmart's website. I popped the sim card from an old phone into the new one and it's not working properly.  The sim card also no longer works in the old phone.  I called AT&T customer service and they said that the phone wasn't properly sc

Since my old iPhone 11 was paid off, I qualified for a trade-in/upgrade to the iPhone 15. So I placed order online and received new phone right away, then followed all steps to return my old phone. A couple weeks later I received an email that my return was complete/received and I would receive a pr

I traded in two iPhones in July 2023. An 11 Pro and a 12 Pro. We dropped them off at the post office. I re received an email from them on July 25, stating that they had not received my trade-in as of yet, the iPhone 12 Pro. I called them right then and spoke with them and they told me that they had

I am very disappointed with at& . I had 5 lines with t mobile who I was with for 4 years I only paid 190 a month for all lines. I had recently cracked my phones but it was still usable when an at&t sales rep approached in a store and told us we cud switch pay the same amount or around and get a free

I spent an hour and 20 minutes on the phone with AT&T Customer Service with no resolution and my polite request to speak to a manager was agreed to but I never received the call I was promised. I have been an AT&T customer for 14 years with an average monthly bill of $425. In November 2022

My phones last check for software updates was on March 17, 2024 & when I try yo update it, it says software update interrupted. Then then there is a choice for "continue update" but it won't let me click on it. I need my phone to update. It's a brand new phone. I have only had it 2 & 1/2 mo