Phone & Device Upgrades

Is ATT still doing this? I heard you can send your device back

I just joined att and I had my phone number and stuff transferred to my new phone. But now my old phone is saying I have no internet. I'm just wondering if my old 1 year plan from straight talk transferred to my new phone or if I need to call them to get a new number for my old phone. Or if it just

free phone

I received my new s24 ultra in late January. I turned in my s23 ultra in mid February. I was on my way to work and the guy coming from the back room seemed like he was in a rush. He asked how he could help and I said I was there to turn in my old phone. He held out his hand impatiently and so I hand

I used to be AT&T customer I have 2 phones that I was paying for I am no longer with AT&T and I would like to pay off a both phone

I have been working with AT&T for about 3 months trying to get my phone unlocked. It meets the requirements to get the phone unlocked and I keep getting codes which has now resulted in my phone being locked and needing a MKC. I keep getting tickets created in order to reolve the issue but none o

I upgraded my Families phones to the S24. The deal was $0 with qualified trade in.  The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0.  WHYYYYY????????  Was this a bait and switch but did I miss the fine print somewhere?

Hello, im a new customer and am working online to get a new phone plan, trade in my old phone, and pickup a new one. When i go to store location it says the device is ready within 2 hours. However when i go to checkout it says i can only have it delivered and "store pickup is not available". Is ther

When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th

This whole program is insane. "Mail in your phone and we will give you $1000 credit in three months." What an effing scam! I mailed my phone in back in Jan 2023. It is now January 2024. After multiple calls and hours on the line, I finally got a guy to confirm what I already knew: AT&T received