Phone & Device Upgrades

Keyboard on iPhone 15 pro max is horrible. Customer service does not care. I want to exchange my device

I am an authorized user under my father's account. I live in a separate state and when I was trying to upgrade at the local store there were saying I was unable to make the purchase due to security and it being flagged as fraud. I tried upgrading online and having the new deviced shipped to me. I wa

Hello everyone, I'm reaching out to this community in hopes of finding guidance and support for a situation that has left me feeling quite frustrated and helpless. As an international student who recently moved to the USA, I'm facing a challenging issue with AT&T that has significantly impacted

My s22 ultra from AT&T last update was on march 2022 and it's saying it's up to date while it's not. Please can you help me update it

Errors I have been getting: See you've stepped away, start a new unlock request after entering the last digit of imei. Oops we are sorry, we are having technical difficulties, they again in a few minutes. You've tried too many times wait 24 hours. All not working.  Phone active 2months ago.&nb

I couldn’t be more angry right now. So my sister joined our AT&T family when they had a promotion for iphone 15 and she traded in her excellent condition iphone 13 for an iphone 15. She was not getting the credit on her bills and I contacted customer service they said it usually applies after 3

I recently traded in an iPhone 12 and I received a notification saying I didn’t meet requirements when I called them they said I traded in and iPhone 11 (I don’t even have an iPhone 11 I traded it in for my iPhone 12) they said I was getting 800$ instead of 1000$ I was outraged I have a video of me

I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222).  The samsung is free and clear but the apple has installments.  I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line

My husband traded in his iPhone 11pro for a 15 pro max with AT&T back in November 2023. He was supposed to get an $800 credit. We finally received the credit on our February bill( he was told it was going g to take a few billing cycles). However our March bill was higher than expected and when m

REturn via Prepaid label from ATT in end of Jan 2024, now they said never received items, of course it happens all the time with ATT return phone for upgrade. Tracking shows it delivered to Agent which means ATT has it but they just didnt have my phone and charged full amount. It is financial fraud