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Learn to set up, manage & use your AT&T Digital Phone service.
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Change Shipping Address

I have been trying for several days to get my shipping address changed so my new purchase can be shipped. The AT&T website will not let me change the address.  It continues to say the address is not recognized.  CHAT cannot help and neither could shipping.   How can I get A

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4.5K

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Need removal of box—eyesore and possibly dangerous

I have an old junction box in my yard that has come apart. Not only does it look spider-infested I worry about my dog or grandkids messing with It. How do I get it removed? I tried to include a photo but it wouldn’t accept.

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39

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VOIP Voicemail Setup

How do I set up voicemail for my VOIP phone that replaced my POTS landline? I've tried to do it, but nothing seems to work. Where can I find the necessary instructions, please? HELP!

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55

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New phone number calls straight to voicemail

I have a Samsung S23+ and all the new calls from new numbers go strainght to the voicemail. My phone does not even ring! And now, on top of that, I haven't been getting whats app's notifications. It is the first time ever I have an issue with Samsung, after switching carriers and choosing AT&

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1K

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ATT 1070 One-Touch Storage save numbers with extension

I want to add some numbers to my AT&T 1070 small business line one touch storage list that have an extension. I've been referencing the manual and have entered the number and have tried the pause, tone, flash, # and * between the number and extension and it still just dials the main line. I want

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40

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Phone Number/Account Number for Porting

Good afternoon. Our company has one phone number that is provided by AT&T. We have been unable to find our account number or any detailed invoices to provide the company we are trying to port our number to. How can we find the billing for the number below? Account number and detailed invoice a

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401

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Experiencing issues with my AT&T Lumia 950 recognizing the AT&T SIM card. Any suggestions?

Hi everyone, I'm currently facing an issue with my AT&T Lumia 950 where it's not recognizing the AT&T SIM card, despite being unlocked. This problem is particularly puzzling as the SIM card worked perfectly fine on my previous device. When I try to use the phone with the AT&T SIM card in

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40

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Landline service to internet voice service questions

I ordered a change to my phone service last night and now I'm having second thoughts. I switched my landline service to internet voice service. It will take a week for this to complete and I chose self installation. While looking at the directions, it shows an ethernet cable running from my AT&T

Questions

53

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Autocharged cost

I use prepaid minute plan. Recently, I have been charged transaction cost ($0.05 - $0.1) multiple times/ day, though I do not answer phone calls, voicemail or send messages. It is non-sense and starts to erode my budget. May you please give an explanation?

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30

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Remove telephone poles

I have several old telephone poles on my property and wondering what process is involved in removing them? I will gladly cut them them down if permitted. I just need to know who to contact.

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561

3

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