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I received my BGW320 router yesterday. The power cord is plugged into the socket and the SFP cord is connected to the fiber outlet in the wall. The router box goes through the process of turning white, then green to indicate that it's setting up but it never turns to a solid green...just keeps flash
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AT&T Fiber Equipment
4.5K
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Does anyone know how I can find out the status of orange flags and markings on my patio? I know they’re gonna lay fiber but I don’t have AT&T and I’m trying to get my landscaping done on my patio. It was scheduled for June 11 and now I went out there today and they have orange flags and markings
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AT&T Fiber Installation
26
4
0
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Official Solution
On my Guest Wifi network I get and error of "Couldn't get IP address"
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AT&T Fiber Equipment
23
1
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Would it be possible to verify if internet is going to be installed at our property? Orange and white AT&T fiber flags have been planted on our property since the summer, yet there hasn't been any sign of installation. We're trying to balance rather or not to stay where we are or move, and ha
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AT&T Fiber Installation
955
5
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I'm having some trouble with my internet and want to change my Public IP4 address for my Gateway but I can't figure out how to do this. When I check on whatismyip.com the IP address shown for all devices are all the same. How can I have it so that the IP address of my device is what shows as the pub
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AT&T Fiber Equipment
46
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I talked to support who created a seperate 2.4ghz wifi profile and even that did not work. The devices that wont connect are the Bose 500 speakers (2 of them) and numerous Blink gen 3 outdoor cameras. Can someone please help me to get those devices connected to the BGW320 ?
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AT&T Fiber Equipment
467
11
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Accepted Solution
My fiancé and I just bought a house. We decided to try AT&T Fiber for internet. I placed the order online and received my kit for a self install. I've tried multiple times to do the install, and each time it stops during the account validation phase. I spent an hour on the phone, mostly on hold,
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AT&T Fiber Installation
48
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Hi, I am unable to install the ATT Internet Security suite (aka McAfee Antivirus suite). Following are the details. 1. I have a windows 11 computer, which had a previous version of McAfee 2. Navigated to "Download AT&T Internet Security Suite powered by McAfee" page 3. Took me through the log
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AT&T Fiber Account
30
1
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I added a Smart Wi-Fi extender. Smart Home Manager app shows signal strength red( -64 dBm) for my device (Laptop). I attend very large online Webex meeting every morning (25-35members). The weak signal results in frequent "pauses". Can set up a second extender? Will that improve the signal strength
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AT&T Fiber Installation
21
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A few years ago, ATT installed fiber in my neighborhood. I just discovered that they laid the lines over my drainage pipe - crushing it in the process, and causing water back-up. Who can I call about this situation?
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AT&T Fiber Installation
24
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