![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Keep your email secure
Learn what Oauth and a Secure Mail Key is and how they make your email more secure.
Let us help protect you from online fraud and spam.
Learn what Oauth and a Secure Mail Key is and how they make your email more secure.
Connect to your home Wi-Fi, setup your gateways, AT&T Smart Wi-Fi Extenders, learn what your lights mean & more!
Accepted Solution
Official Solution
I get an error message when I attempt to follow your link to install AT&T Antivirus Plus. When I choose English Download, I get a page that says an unexpected error has occurred.
Questions
•
AT&T Fiber Account
92
4
0
I have a UDM pro and have looked at many forums and articles online but every single one of them are not clear on how to setup static IP block where they allow incoming connection or let the UDM pro control the incoming connections. Ive tried a number of variations where passthrough is on or off to
Questions
•
AT&T Fiber Equipment
620
21
0
When I first got gigabit fiber, downloads were very fast on Battlenet, ~110 MB/s. However, lately it's been 1-5 MB/s. When I toggle on Cloudflare WARP, download speeds increase to ~60 MB/s. My computer is wired, not on wifi. Speed tests show that it seems to be normal. What is causing this?
Questions
•
AT&T Fiber Equipment
516
11
Closed
I have an ASUS GT-AX11000 Router that I have bonded two ports into a single 2GB WAN connection which goes to the BGW device to get 2GB bandwidth into my router. My router doesn't show it has a 2GB connection, only 1GB. Does/Can I setup 802.3ad in the BGW device to bind Ports 2 & 3 into a single
Questions
•
AT&T Fiber Equipment
1.4K
7
0
Hi,On 02/08/2024 I saw a reward for $300 in getting Fiber, since then I have not received any of it. I spent a lot of time during the call with the sales guy, he made me spent an annual membership with AARP to add more discounts to my account, at the end and until he made sure I bought the membershi
Questions
•
AT&T Fiber Account
62
4
We reported damages (using the HOA outlined process for Ocean Link LLC) to our back yard related to AT&T fiber optics installation with a detailed damage report with pictures from late March. Unfortunately, we are being ignored or caught in unresponsive loops from several of their points of cont
Questions
•
AT&T Fiber Installation
31
5
0
Over the past ~2 weeks, my ethernet and wifi speeds have tanked. I have had the ATT Fiber 1000 Mbps plan for about three months and have been consistently been getting high download and upload speeds with ethernet speeds typically around 800-900 Mbps. For the last week and half to two week, my devic
Questions
•
AT&T Fiber Equipment
39
1
0
Starting in early March show signs that after being online for a number of days there is a sudden latency increases and the network becomes less stable. Powering off the gateway for a minute restores the stability level. Here's a graph showing ping times to my upstream router (green / lower line mos
Questions
•
AT&T Fiber Equipment
114
18
0
After an unpaid balance (sent to an outside collection agency) has been paid in full, how long does it take to reflect with AT&T? Attempting to set up new internet, but continue to receive an error stating unpaid balance. Paid in full several days ago.
Questions
•
AT&T Fiber Account
19
1
0
Hello, I've had 300/300 service for about over a year now since the service became available in my neighborhood. It has been pretty good so far until recently for the past few months I've noticed that the download speed drops to about 150-200 in the afternoons and evenings, while the upload stays n
Questions
•
AT&T Fiber Equipment
386
22
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Check out these informative articles and resources.
EXPLAINER
TRENDING NOW
BLOG