Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Internet with AT&T Fiber

Internet with AT&T Fiber

Learn about our blazing-fast Internet with AT&T Fiber.
Ask a question

Latest conversations

View More

(19854)

Accepted Solution

Official Solution

AT&T Antivirus Plus download

I get an error message when I attempt to follow your link to install AT&T Antivirus Plus. When I choose English Download, I get a page that says an unexpected error has occurred.

Questions

92

4

0

I cant access my static ips from any outside connection with UDM pro need help!!!!!!

I have a UDM pro and have looked at many forums and articles online but every single one of them are not clear on how to setup static IP block where they allow incoming connection or let the UDM pro control the incoming connections. Ive tried a number of variations where passthrough is on or off to

Questions

620

21

0

Slow download speeds on Battlenet

When I first got gigabit fiber, downloads were very fast on Battlenet, ~110 MB/s. However, lately it's been 1-5 MB/s. When I toggle on Cloudflare WARP, download speeds increase to ~60 MB/s. My computer is wired, not on wifi. Speed tests show that it seems to be normal. What is causing this?

Questions

516

11

Closed

Does the BGW320 Modem/Router support Port Link Aggregation (802.3ad)?

I have an ASUS GT-AX11000 Router that I have bonded two ports into a single 2GB WAN connection which goes to the BGW device to get 2GB bandwidth into my router. My router doesn't show it has a 2GB connection, only 1GB. Does/Can I setup 802.3ad in the BGW device to bind Ports 2 & 3 into a single

Questions

1.4K

7

0

I'm still waiting for $300 Reward Card per my (EXCLUSIVE MEMBER OFFER)

Hi,On 02/08/2024 I saw a reward for $300 in getting Fiber, since then I have not received any of it. I spent a lot of time during the call with the sales guy, he made me spent an annual membership with AARP to add more discounts to my account, at the end and until he made sure I bought the membershi

Questions

62

4

Fiber Optics Installation Damages to our backyard by ATT subcontractor Ocean Link LLC

We reported damages (using the HOA outlined process for Ocean Link LLC) to our back yard related to AT&T fiber optics installation with a detailed damage report with pictures from late March. Unfortunately, we are being ignored or caught in unresponsive loops from several of their points of cont

Questions

31

5

0

Slow speeds from gateway to devices

Over the past ~2 weeks, my ethernet and wifi speeds have tanked. I have had the ATT Fiber 1000 Mbps plan for about three months and have been consistently been getting high download and upload speeds with ethernet speeds typically around 800-900 Mbps. For the last week and half to two week, my devic

Questions

39

1

0

Recent versions of firmware cause sudden latency increases after being online for a number of days

Starting in early March show signs that after being online for a number of days there is a sudden latency increases and the network becomes less stable. Powering off the gateway for a minute restores the stability level. Here's a graph showing ping times to my upstream router (green / lower line mos

Questions

114

18

0

Collection

After an unpaid balance (sent to an outside collection agency) has been paid in full, how long does it take to reflect with AT&T? Attempting to set up new internet, but continue to receive an error stating unpaid balance. Paid in full several days ago.

Questions

19

1

0

ATT Fiber Slow During Peak Hours

Hello, I've had 300/300 service for about over a year now since the service became available in my neighborhood. It has been pretty good so far until recently for the past few months I've noticed that the download speed drops to about 150-200 in the afternoons and evenings, while the upload stays n

Questions

386

22

0

Be the first to reply

(2)

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.