Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Accepted Solution
Closed
I have a dial tone but I CAN NOT make any calls, any idea what it can be? Also, calls are coming in but when I answer the phone I can't hear them and they can not hear me, but I can tell the call is connected. I think all of my cables and phone are fine...
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Landline Phone Troubleshooting
399
7
0
How do I find or set up presumably a new account online? My wireless, internet account dropped the landline billing info. Is it now a separate account now??
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Landline Phone Features
47
6
0
I'm sure I've enrolled successfully in AutoPay before. But it seems that my account is later removed from AutoPay and AT&T starts calling me with Past Due notifications. The company already has my correct credit card. Why is my account removed from AutoPay with no notice to me? --Jim
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Landline Phone Plans
39
4
My landline has been out since May 13 and the estimated restoration is 6/11. How do I get a refund for this time?
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Landline Phone Troubleshooting
51
3
0
I need to find out if this at&t easement still exists those boarders my property and is also on part of my lots, and I need to know if these abandoned at&t telephone lines are truly abandoned that boarder my property. Is this an official abandoned easement?
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Landline Phone Features
30
1
0
I have 5 landline phone lines at my home. For the last month, only 1 line works but with static on both incoming and outgoing calls for both sides. The first time I called customer service they said that they would be running tests remotely. They called me back to say that they would be able to fix
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Landline Phone Troubleshooting
76
3
0
We have a wire touching our outside building. We had the local utilities come look at it and they said that it was an ATT wire. Who do we need to contact about this?
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Landline Phone Troubleshooting
32
1
0
It's been several days as a landline is not working in the Senior Citizen building at 15950 Sherman Way, zip 91405?Are you kidding? Spent an hour to get customer support on the phone, was not able to even leave the message. Answering machine says it should be fixed by JUNE 7-th.Let me repeat, we are
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Landline Phone Troubleshooting
68
5
0
Our landline has a buzzing sound on both incoming and outgoing calls. I have checked all in home connections, wiring, etc. with no success. AT&T box on side of home supposedly has a 'test jack' for a landline phone but it is not present in the box AT&T installed. Is anyone else
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Landline Phone Troubleshooting
43
1
0
Accepted Solution
Official Solution
Closed
Constructing will begin soon. Need assistance to remove our relocate existing att wired pole.
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Landline Phone Troubleshooting
155
1
0
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