Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Landline Home Phone

Landline Home Phone

Learn about home phone plans, features, maintenance & more.
Ask a question

Latest conversations

View More

(1444)

Accepted Solution

Closed

I have dial tone but CAN NOT make any calls

I have a dial tone but I CAN NOT make any calls, any idea what it can be? Also, calls are coming in but when I answer the phone I can't hear them and they can not hear me, but I can tell the call is connected. I think all of my cables and phone are fine...

Questions

399

7

0

POTS New account

How do I find or set up presumably a new account online? My wireless, internet account dropped the landline billing info. Is it now a separate account now??

Questions

47

6

0

When does AT&T disable AutoPay?

I'm sure I've enrolled successfully in AutoPay before. But it seems that my account is later removed from AutoPay and AT&T starts calling me with Past Due notifications. The company already has my correct credit card. Why is my account removed from AutoPay with no notice to me? --Jim

Questions

39

4

landline outage and refund

My landline has been out since May 13 and the estimated restoration is 6/11. How do I get a refund for this time?

Questions

51

3

0

at&t easement abandoned/ at&t abandoned telephone lines

I need to find out if this at&t easement still exists those boarders my property and is also on part of my lots, and I need to know if these abandoned at&t telephone lines are truly abandoned that boarder my property. Is this an official abandoned easement?

Questions

30

1

0

Home Landlines have been out over a month

I have 5 landline phone lines at my home. For the last month, only 1 line works but with static on both incoming and outgoing calls for both sides. The first time I called customer service they said that they would be running tests remotely. They called me back to say that they would be able to fix

Questions

76

3

0

ATT wire is dropping onto our outside building

We have a wire touching our outside building. We had the local utilities come look at it and they said that it was an ATT wire.  Who do we need to contact about this?

Questions

32

1

0

Landline DOES NOT WORK!

It's been several days as a landline is not working in the Senior Citizen building at 15950 Sherman Way, zip 91405?Are you kidding? Spent an hour to get customer support on the phone, was not able to even leave the message. Answering machine says it should be fixed by JUNE 7-th.Let me repeat, we are

Questions

68

5

0

Landline Problem

Our landline has a buzzing sound on both incoming and outgoing calls. I have checked all in home connections, wiring, etc. with no success.  AT&T box on side of home supposedly has a 'test jack' for a landline phone but it is not present in the box AT&T installed.  Is anyone else

Questions

43

1

0

Accepted Solution

Official Solution

Closed

Pole removal or relocation

Constructing will begin soon. Need assistance to remove our relocate existing att wired pole.

Questions

155

1

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.