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Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
We have AT&T Office at Hand system. Many times a day I get an email notification that we had a missed call. However, these can come when I'm sitting at my desk in front of the phone and I know very well that it did not ring. What can be the issue and how can it be resolved? We
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Landline Phone Troubleshooting
57
1
0
I've been sent in circles by every existing help document. We just switched to AT&T for internet and phone at our shop. The account page says it's a home phone. Voicemail does work, and I've set it up, but it works like it's still 1998 and I have to hold a phone to my ear to do anything. I did a
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Landline Phone Features
88
12
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Accepted Solution
Official Solution
How do I get reimbursed for local/LD telephone service in an Independent telco area
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Landline Phone Plans
185
6
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Hello, I am interested in purchasing regular (non internet-based) landline service. I called the number listed on the “home phone” webpage and the guy who answered was not helpful, he kept telling me about wireless AT&T home internet. I do not have an AT&T box on the exterior of my house,
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Landline Phone Plans
172
3
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Accepted Solution
Can I change my landline number to a different number?
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Landline Phone Features
51
2
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Accepted Solution
So... life is busy. I just have usually written a check for my land line services and now, I have just found out that they have been double billing me for a while and not one person who I've spoken to will give me or transfer me to a phone number where I can speak to someone state side who I can tal
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Landline Phone Troubleshooting
47
2
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I have been trying to contact the main customer service number to reach Telco directly and unable to patch their billing department. I want to remove $8.99 for Voice Mail Mailbox while I already have the Star 98 to Voice Mail. Account # 9544810789730 I'm eagerly waiting for your response and confi
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Landline Phone Plans
41
1
0
Accepted Solution
I don't have a phone connection(dial tone) coming into the house or the incoming box outside so I can't call att to report the problem. I couldn't find a customer service link for a landline phone service either. The troubleshooter was no help as the problem seems to be in the lines and not in my h
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Landline Phone Troubleshooting
80
4
0
Accepted Solution
Official Solution
Closed
My city made me create an easement on a plat because AT&T had a line running above the property. AT&T came and removed the wire, but I need them to abandon the easement so I can submit building plans. No one that I have talked to knows who to contact about it. Can anyone on here help me?
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Landline Phone Features
90
2
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We have been requesting to cancel our service for now 8 months. We have called no six times. We have recorded the last three calls proving our conversations. You have illegal withdrawn over $700 from our account since we first requested cancelation. The line hasn't been used since June 2023. We were
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Landline Phone Plans
62
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