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Wireless Account & Billing

Wireless Account & Billing

All of your wireless account questions and concerns - asked and answered.
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ATT wireless denied

I was at samsclub to port my number to AT&T after collecting all my info ATT representative called customer service and customer service person said he is from fraud department and application has been denied with no reason provided to me, I have AT&T home internet for more than a year and

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289

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Suspicious unit signed me up for ATT

When I inquired about getting a package for new home fiber internet and wireless, I ended up speaking to someone in Miami even though I live in California. They said they worked on bundles for home fiber and could get me a great rate, which Adrian quoted as $80 after speaking with his manager Matt.

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56

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MyAT&T App Payment Methods Page Won’t Accept AmEx Card Info

Hello, I am using the MyAT&T app (version 2024.3.1), and encountering the following issue: I’d like to pay my AT&T wireless bill with my American Express card. However, when I am on the page to add a payment, the card number field specifies “16-19 digits”, but an AmEx is 15 digits… In the C

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90

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How do I contact the CEO? Is there an email?

I have tried handling a fraudulent att account multiple times with no luck. Everyone I speak to has no concern with my issues. So I would like to email someone who matters.

Questions

962

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My phone broke and I'm trying to use my AT&t SIM card for a prepaid phone

I am trying to use my AT&t SIM card for a prepaid does that work

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17

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Late payment

Will I be suspended after three days of being late?

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36

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FRAUD ALERT- payment breach

Jun 2 2024 notified of a fraudulent debit attempt from my bank so I closed the debit card immediately. I do not use my debit card in public EVER for this exact reason. However, ATT said I would get $10 credit if I used my debit card to pay my bill. The only time I have ever used my debit card other

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68

8

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Senior Cell Service

Do you have free government phones for retired seniors on low income?

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21

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Operator blocked

I bought an iPhone at an Apple store in Mexico, it turned out that it came blocked from the United States with the AT&T company, but when they gave it to me all the verification was correct, and even the IMEI came out unlocked for all types of company distributors, so, I don't know what I'm supp

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20

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AT&T keeps cancelling order for fraud

I've tried to switch to AT&T Wireless, but I keep seeing "We canceled your entire order" email with the following explanation: "We couldn't confirm this order came from you, so we canceled it for your protection." I am porting my own phone number from Mint Mobile. I provided all personal detail

Questions

65

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