Wireless Account & Billing

I just got denied by att fraud to open a new account with two lines I was going to port from google fi, I have an 800+ credit score and just got back stateside after 7 years from serving overseas. I tried opening two new att lines and got denied. Interesting how att treats military.

Hello there, This is the third time I have waited on a manager to call back to resolve this issue... I just acquired AT&T and am a newer customer...  I used to work for AT&T back in 1998 so I have a good grasp on how they tend to operate.  That being said, I signed up and sat thro

In order to change the account holders name do I have to go to an AT&T store and does the new owner have to be present?

Is there a phone number or email address at AT&T with a real person on the other end that I can register a complaint with. I really don't like a Customer Rep being rude or condescending when I am having issues with my service.  And then refusing to allow me to talk to their supervisor.

I called AT&T in 9/2021 to cancel my services & have my number ported to a different carrier. The rep assisted me through the process. I take responsibility for not noticing sooner but I just realized today 1/16/2022 that I was still being charged $70+ a month starting in October. I called c

I need to transfer phone lines to a AT&T family plan. After hours and hours phone calls with five different customer services representatives, I was instructed to go to a AT&T store. One day later, I went to the store and a girl led me to the manager. The manager had no smile, no greetings a

I ported in 2 lines by calling an agent from virtual sales last Oct 2023. Based on the original quote email from [email scrubbed], it promised a Port-In credit for -$20 per month for 25 months. It also mentioned "Credits may take up to 3 billing cycles to appear". It has been 4 billing cycles now. I

So, what's the deal here? AT&T sent me an email telling me I owe $600 for a device they didn't receive. I sent it back April 9th, the tracking number shows it was delivered May 31st. 

I would like to know what will be done with this clerk, and he also called his family members down to beat the (Edited per community guidelines) out of my sister n law too! My email is [email scrubbed], (Edited as per the community guidelines). if I do not get a response i will hit every social medi

I did an online payment as I always do, and it has been taken out of my account twice. My bank says it will take 10 days to dispute and to call AT&T, who tells me there it will take 15 days for them to drop the charge.  I am furious and ready to cancel my account, even though I have been w