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Latest conversations

AT&T Not Honoring Trade-Ins/Free Phone Promotions

This thread is to continue the discussion on the closed thread regarding "free phone" promotions and trouble getting those promotions honored (https://forums.att.com/conversations/wireless-billing/att-not-honoring-promotions/60306ec6fd06b771a28b30de?commentId=60a4420e8c74ef3172539d58) Several AT&

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Wireless Billing

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iPad service

If I suspend a device service do I still have to pay for the service even if it’s suspended

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Wireless Billing

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ERRONEOUS CHARGE

May 1st, 2023 AT&TPO Box 2171Southgate, MI 48195 To whom it may concern: As instructed by one of your customer service reps, I am writing regarding an ongoing issue with a bill for account # 5XXXXXXXXX1. While visiting my local Target store back in November of 2022, I was given the opp

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Wireless Billing

2.3K

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Accepted Solution

Traveling to Spain

What is the most cost effective plan to use AT&T for international travel? Will be going to Spain/France for upto 6 weeks. Do I buy a burner phone? Buy a new SIM card? Just need some budgeting guidance as i plan to use text, phone and google maps daily.

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Wireless Billing

4.5K

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Official Solution

how to cancel protection advantage plan

Need to cancel protection advantage plan

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Wireless Account

82

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Official Solution

May I ask where the entrance to this interface is

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Wireless Billing

30

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Autopay and Paperless Discount

I've got four lines on my wireless account. I'll be deleting one line because the user passed away. That leaves three lines. Currently, I do not have autopay, and I log on each month to manually pay my bill with my credit card. (I've always wanted to review my bill before it gets

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Wireless Billing

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I know how to check the arrears amount of the IMEI of the Apple mobile phone

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Wireless Account

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I accidentally deleted the eSIM, how can I get the original eSIM back?

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Wireless Account

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de-unified accounts and now cannot log in to wireless online

I was told that I had to de-unify my accounts (wirless and home internet) in order to active my first net status... I go the accounts deunified, but now when I log in, all I see is the home internet and I cannot merge my wirless account with first net. also my cellular data is not working! I have

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Wireless Account

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Frequently Asked Questions

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