Wireless Account & Billing

A family member wants to have their own wireless account. How do I, as the account owner remove them and notify without a loss of service.

My BFF passed away a couple of months ago and this morning I accidently deleted ALL of her text messages to me. I have put my phone on airplane mode in hopes of finding a way to retrieve them.  Can anyone help me get them back. Thank you...

Have gone thru all of the online support of reset / software update / refresh / call blocking / att armor checking to no avail. Phone number used to be able to call all three of our phone numbers since June 2022 until about May 7, 2024 - then the caller gets 'unable to complete call as dialed' messa

Today 6/5/2024 I got a cancellation bill from at&t regarding my old account. Although when I first cancelled the account I remember paying off whatever debt I owed to them and just thought cancellation fees. Four months after there is a random cancellation bill that just "generated" of 330.73 an

Does anyone know how to open a customer service support ticket? I've tried to get in touch and have been on hold for the past two days for a total of 3 hours. I speak to one representative and they say one thing and then the person they transfer me to says another thing. I have an equipment charge i

Last security patch level is dated November 7, 2023. When I try to update, phone says software is current. Also can't make calls since 5G and also some apps are not working after this updates. I created a website Alight Motion APKay which is also not working on Galaxy s24 after this update please gi

Hello, II’ve been a loyal Att customer for 30+ years… I’ve had very good service and support from AT&T and since moving to Syosset, the Woodbury office has been quite helpful when needed until now😫. After being told that only the local store could assist me by customer service, I followed up w

In February, our company conducted a total of 11 trade-ins with the person above. AT&T Business4509 Freidrich Ln, Austin, TX, 78744(Edited to remove personal information) One of them is not covered by the discount promotion.I've tried contacting the person above, but I haven't heard back for mo

I had an unsolicited sales expert come to my home offering to reduce my wireless bit and provide three free phones with no trade in and 200 rebate for each phone. I'm now looking at a 486.84 dollar bill, I managed to get the activation fee removed as was promised by talking to a rep online but canno

If I have a iphone 12 mini that no longer works but plan on buying a new iphone will I be charged a fee for activating the new iphone or transfering the line from the broken iphone to the new one?