Account Features

I would like the ability to block Unverified calls, which fail the SHAKEN/STIR verification process, through the AT&T Call Protect app on my iPhone. This is different than blocking Unknown Calls for which there is an option. Unverified calls are those that do not have a checkmark next to their n

I received 2 Rewards Cards a few weeks back for Internet and Wireless services. Lo and behold, they don't work anywhere! And yes, before your silly bot asks if I've activated them and checked my balance, the answer is "yes" to both. I have called the "help" line twice, and both times the "system" wa

Looking to retrieve old deleted text messages.

I was denied an upgrade through next up because I was told AT&T changed the terms and that phone had to be in brand new condition for the upgrade. The only damage on the phone is normal wear on the Plastic piece that frames the camera lenses. No damage to the phone itself or any part of the came

We are looking for a way to receive enterprise mobile network device event notifications. ...same as daily usage reports... except real-time, maybe posted to a webhook. Where would we look for this type of subscription?

Hello, I was not able to get a clear answer from customer service. Would anything prevent me from porting a mobile number, on a shared family plan, out of ATT for a period of time and then back to ATT. The family plan will remain active. 1) Is there a time limit? If the ATT mobile number is ported

Went into local AT&T store today to help my daughter resolve an issue. Encountered the rudest customer service representative ever. He was rude from the beginning. He knew we had an issue and walked up to our table ready “for a fight” sadly. I’m hoping there are cameras with sound! I asked the m

i'm a new mobile user. 05/12/2024 : Reward claimed05/17/2024 : Reward mailed but, $500 Reward was never delivered to me I heard from the person(reward center) in charge of your company that someone took my card illegally and suprisingly ATT is not responsible for lost or stolen card at all !!! Why

How long is the Max and HBO free free to customers?

Voicemail asks for a password but rejects the actual password. ATT won't let me change the password unless I know the new mystery password. The tutorials do not address this situation. How do I reset the voicemail password?