‎AT&T Fiber Account | Page 13 | AT&T Community Forums

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Billing help for a business account

We recently switched our internet provider to ATT, had a firewall installed and signed up for Office@Hand. After a few months we received a notice that we were delinquent in our bill which we had never received and after lengthy waits on the telephone, we were able to speak with a representative who

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Cannot sign in

I have tried several times. 117.251.757

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Accepted Solution

Official Solution

Att promotion covers other carrier termination fee

Att has a promotion for fiber where they will pay your early termination fees from another carrier if you switch over. I just switched from xfinity and wanted to know what the process is to get reimbursed for the early termination fee. Hopefully someone can help.

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Official Solution

How do I get status on a repair ticket?

Ticket is SA171925

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slow internet

I'm paying for 1000mbs fiber but only getting150mbs in my house (standing beside the extender). How can I get the service I'm actually paying for?

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Divirce

My spouse filed for divorce 6 months ago and is the Account owner for all AT&T services. How can I recover access?

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Accepted Solution

reverse dns

I need a PTR for my SMTP server so my emails can be accepted by gmail and the likes. a reverse DNS lookup of my IP shows the following even after creating my own prt record on Cloudflare. I would also like port 25 opened if that is allowed. I understand the risks involved with this. $ dig soa &l

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Slow internet on fiber

I have att fiber and pay for a gig. However, o can't seem to get much better than 60 megs on wifi and 150 on ethernet. I did the speed test and it is saying my modem is recieving 1.3 gigs but I can't get anything over like 200, even plugged directly into the modem. I've reset everything to no avail.

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What is fiber account

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Smart Home Manager app blue screen

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

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