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AT&T Community Forums

ActiveArmor Internet Security not Blocking Sites.

I am paying for ActiveArmor Internet Security. I have a site blocked called dumb.com (for testing purposes). But I am still allowed to access it. My computer is in the correct profile where the site is blocked. I checked my computer local ip, and it matches what the router states. Why can I still g

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Bad routing to Cloudflare DNS for the past few days

I use Cloudflare and Google as my primary and secondary DNS servers for my home network. I noticed that for the past few days, my latency to the Cloudflare DNS is getting progressively worse: The brown line is Cloudflare. Starting last Sunday night, it has shot up from the about-10 ms it n

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Upgraded to Fiber — LG Channels still buffering

We recently upgraded to Fiber. Our LG Channels still dropped and buffered endlessly. ATT called me to upgrade to a better fiber plan, supposed to be 25 times faster. Still buffering. What gives? It’s not like a have a ton of devices, and I don’t do gaming.

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Accepted Solution

Geforce Now Reward

I was supposed to receive a free 6 months of Geforce now after signing up for ATT Fiber, but I didn't receive anything. After contacting the rewards center, they said they didn't see any such reward on my account even though there should be one. They then also said they couldn't manually send one ei

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Billing Issue

I am disputing a service charge on my AT&T bill and was supposed to have a Billing Department Manager reach out to me by phone to discuss my issue. I have not received any call and want to pursue tis to the next level to get resolution. Any suggestions?

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Connection drop outs

We have never had any issues in the past. ATT has been rock solid for us since they brought fiber to the neighborhood, but I can confirm a very annoying connection issue is happening at my house. Also the same issue happens when I?m wired directly to the router so it isn?t a WiFi issue. I get short

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MAX Sign-In

My account is supposed to have MAX included with my grandfathered plan, but when I sign in with AT&T as my provider, I am told that my account is not valid. Please help.

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Accepted Solution

Official Solution

Can I change from 5.0 GHz to 4.2GHz?

I need to change so I can connect my security cameras.

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AT&T Fiber: What will happen to free Max subscription?

I asked this question earlier when Max was HBO Max but would appreciate some specifics if possible now. Will AT&T Fiber customers still get Max for free after 6 months? If so, will it be the Ultimate plan with 4K streaming? Thanks in advance

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some people that I know are having their emails to me rejected.

Nancy sends an email once a week to everyone on a book club list. I don't receive it. The week before I stopped receiving it , the message went to spam. Another person sending to a large list got a response from me that said that I am not receiving emails. Another person tried to send me nancy's not

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