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Questions

42

8

0

Devices cannot connect to the Network

About 2 weeks ago my printer, Echo Dod, and one of my Laptops (Windows 11) stopped being able to connect to the Network.. my other Laptop (windows 365) connects ok. When I try I get "cannot connect to this network." I've done the usual trouble shooting protocols.

Questions

31

1

0

About to cancel ATT 1Gb fiber

Very disappointed on what is happening with my connection. Live in MDU, we have fiber to the building and G.fast loops inside. Signed up for 1Gb/s last year, all was good for about 3 months, wired speed at the BGW-320 was over 900Mb up/down. Happy customer. Then, with no visible external factors i

Questions

90

6

0

Half of Sign-On Bonus

I was told I would receive $300 new customer bonus, but only received $150. Anyone else having this problem? How do I claim the full amount? Customer Service was no help online and kept going around the question.. Just moving into my first house and it would help buy furniture!

Questions

31

1

0

Closed

Internet slow speed between 8pm to 11 pm

Hello Team I am facing internet speed issues between 8pm est to 11 pm est. This happens daily now. If I stream a movie in morning or evening everything works fine but during this window 8pm est - 11 pm est this issue occurs. I did troubleshooting steps many times now through chat and call. Agents pe

Questions

130

12

0

Intermittent access to third party DNS server

This is a repost, as the previous one seems to have been filtered, I'm guessing due to including shell commands to help illustrate the problem and my analysis of it. Hi, I have AT&T fiber in the Madison, WI area. I'm having intermittent access issues to external DNS services like dns.adguard-d

Questions

259

16

Change Name on Home account

My mom died 7 plus years ago & I have been trying to Just get her name off & my name on the account. A few years ago I was told to go to an ATT Store which I did ans nobody could help me so I gave up as just calling ATT for help is a suicide mission as you get transfered so many times and w

Questions

36

4

0

Website Momentary Connection Reset Errors DNS IPV6 Lookup Failure err_connection_reset

Starting a couple of months ago my machine started having issues loading websites where sporadically I'd get err_connection_reset briefly then the website would load a second later. I've done SysAdmin in the old days so I knew the logical steps to rule things out. Browser ruled out, it did it in

Questions

58

1

0

Turning off "DNS Error Assist" does nothing

There are many pages that describe where to find the DNS Error Assist setting and turn it off (it's in AT&T profile / privacy choices). However, apparently turning that off does nothing. I turned it off months ago, and I still get unwanted AT&T response pages. I have contacted A

Questions

517

5

0

Accepted Solution

ATT One-Time-Verification-Code - Message inconsistency

Greetings. When AT&T sends me the verification code, there is an inconsistency in the messaging. Are others also seeing this? If yes, why is there an inconsistency? If not, what should be the correct message wording that we can recognize?

Questions

31

2

0

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