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Accepted Solution

Official Solution

McAfee Security Suite Link Doesn't Work

Every time I try to log into the McAfee Security Suite download page I get this error message: Incorrect user ID or password. Try again. Care code: 201 [LU100] Can you please fix the link or provide one that works?

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AT&T Collection

Hello, To my dismay I received a message today from a debt collector saying I owe AT&T $26. I closed my AT&T account 7 months ago and didn't know I had any sort of outstanding balance and was never contacted regarding any outstanding amount after account closure. I couldn't even access my

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2.2K

6

Active Armor Advanced Will Not Activate

Hello, I activated Active Armor Advanced at around midnight last night through the Smart Home Manager App, it claimed that it would only take a few minutes to activate but as of right now at around 9:30 the next day it is still not activated. As a result, profiles on the app are simply non functiona

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48

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Accepted Solution

Need a mailing address for customer support. Usual channels are not getting issue resolved.

I need a physical mailing address for AT&T customer support. I just spent 45 minutes on the phone with someone in a *very* loud call center that I could barely hear. My problem was not resolved. I also want a documentation trail. Does anyone have a mailing address?

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33

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Rewards

I didn’t receive all rewards for fiber internet.

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40

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Fiber Cable Repair

Hello, has anyone here experienced a fiber cable repair situation? I have been experiencing some inconvenience for the past week. They keep stating that it will be resolved within 24-48 hours, yet nothing has been done or fixed. It took them 4 days just to acknowledge the issue. We are now on day 8.

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43

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Home internet

within one week it’s 2nd day my home internet not working. It’s happen again. I work from home and due to internet issue I can not work and loss my 2 days money. At&t not going to pay right so why they can’t fix issue in same day I have wait till next day to get it done. It happen most of the ti

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66

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ActiveArmor is blocking my website

Hello, This is my 3rd post into an ATT forum to address this issue. One of my domains (mavely.link) and all it's subdomains are being blocked by AT&T routers. I can add an exception to my own router, but that doesn't fix the issue for all the other AT&T customers. Can you add the domain to a

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41

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Closed

Heads up! Your AT&T account still has a balance due.

Hi all, I have AT&T Fiber and I just got an email saying I have a $5.03 balance due Nov. 5. The account number (last 4) in the email match my AT&T Fiber account number. The email is legit but I have a $0 balance. I use AutoPay (last paid Oct. 23) and everything looks good no matter wha

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192

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R

Closed

Heads up! Your AT&T account still has a balance due.

Is anyone getting an email that says Heads up! Your AT&T account still has a balance due. I get an email once a month saying I owe a balance. I go online and call customer service and both reflect there is not a balance due. The issue is that the customer service reps...I have

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