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Hi, Our all customers having ATT INTERNET CONNECTION FACING PACKET DROP ISSUE BETWEEN ATT AND NTT. WE RUN TRACEROUTE AND FOUND THAT THERE IS SOME ISSUE BETWEEN ATT AAND ZAYO NETWORK, LIGHTSPEED NETWORK HOP. WE HAVE CHECK WITH NTT AND THEY SAID THE SAME THINGS. NTT SUPPORT SAYS REBOOT THE MODEM. I D
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AT&T Fiber Equipment
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Reading earlier posts I expected I'd have to make lots of configuration challenges to keep my existing stuff working, but (knock on wood) so far that hasn't been necessary. Very pleasant surprise. Fiber install was done very carefully and well, took about 3.5 hours all told. BGW320 came to life fin
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AT&T Fiber Installation
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9
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Closed
I got my service finally up and running on the 2nd and have since had trouble with my wifi asking me to sign in to complete registration on all of the devices I use it on. I have completed registration about 20 times now and it has not changed anything. How do I fix this?
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AT&T Fiber Equipment
6.3K
9
Accepted Solution
did all of the following: On a device connected to the Gateway, type 192.168.1.254 in a web browser's search bar and press enter. Sign in with the administrator credentials on the Gateway's label. Go to Home Network > Subnets & DHCP. Under "DHCP Server" there is a "DHCP Server Enable" se
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AT&T Fiber Equipment
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Hello, We are currently working on a project involving water line improvements near some of your existing Fiber Optic Cable service lines. Consequently, we are requesting more information on how to conduct Construction Coordination with AT&T (Southwestern Bell Telephone) for this project.
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AT&T Fiber Installation
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I'm now on my 3rd bgw 320, and my ethernet ports are still not working. Wifi connects, no activity on any port that I plug into. Logging in to gateway and running diagnostic shows ethernet failed. Have not changed any settings on gateways. Have factory reset and still no luck. Have connected directl
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AT&T Fiber Equipment
901
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Accepted Solution
How do I connect and configure the nvg599 to add a tp-link Deco W6000 wireless router?
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AT&T Fiber Equipment
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We only signed on for the 1000mpbs plan in February due to a representative encouraging us to take advantage of a $100 gift card promotion for the 1gig service. it’s now June, we never received an email with activation or confirmation for the reward, but we do receive monthly billing reminders. Up
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AT&T Fiber Account
53
5
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The DNS server on my gateway does not seem to be running. I can look up host names on the web OK but I cannot find any hosts on my home network. This worked for a few weeks after the service was installed but stopped after several thunderstorms rolled through the area. I have done a reset and a retu
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AT&T Fiber Equipment
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We have an issue in the network affecting many AT&T customers in California using the Nextiva VoIP service. Details available here: https://docs.google.com/document/d/e/2PACX-1vREUuzRG1IqnhZRhRF7KHKE2NMBu7Jg82Fmd-n4ZKXHnOcBPetXR9SmrDf7AI2U62EbbTJDZGmui-iU/pub I'm beginning to think I made a mi
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AT&T Fiber Account
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