Internet with AT&T Fiber

Hi, I have tried to call the Fraud Department and no one called me back. I have received a dozen emails for someone who signed up for your service (I have the invoice with their service address) using my email address. I have no idea who this person is and I don't live in Charlotte. It's 4 hours d

On April 11 I got a notification that there has been a security breach at ATT. Then on April 27th I get an email saying the price of my internet will go up unless I link my account to a bank account. So two weeks after the breach was announced, ATT want more financial information from me or they wi

I've set up a VRising server on a laptop before I moved. All was working. Now I've moved and got AT&T Fiber, I tried to port forward so I can continue my game on the server, did everything (reset router, NAT/Gaming, add the service and device) but the server just won't show up. Using BGW 320-50

The techs that came to bury my wire today showed up in a minivan and completely tore up my yard along the path of the wire. The first time I got my wire buried I didn’t even notice. They did a completely sloppy job and I take a lot of pride in my yard. I want this fixed.

Hello, my property came with an easement for a controlled environment vault. It is no longer in use.  Who can I speak with about it's removal? Thank you, Oakland resident

Optical fiber installation finished and is working. Where do I take the previous ATT modem I was using?

So I just spent several days troubleshooting why my VPN connection wasn't working. It turns out that my BGW320-500 modem was no longer in passthrough mode which caused double NAT and issues with my VPN. My question is could this have come from a firmware update? When AT&T sends out modem firmwa

My internet service is fast but the static IP I use to connect to my hosted server is running very slow and when I Ping it, it shows it’s losing 50% of data. Seems to be a problem with ATT routing but I can’t find anyone that can fix the issue. Any ideas before I switch back to Comcast?

Checked AT&T’s website for internet outage in my area and there is none. Yet, my support tickets are put on hold because there is an “outage in my area.” I am able to schedule a service appointment during a 4-hour window and get confirmation, but shortly thereafter the request is put on hold. T

Hi - Having issues with Hulu freezing on Roku after moving to AT&T fiber.   Worked flawlessly on Xfinity but as soon as I switched issues started immediately.