![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
How to manage your account online or with the myAT&T app.
4.9K
Closed
I had ATT, no problems. I got Direct TV and each time I log into one of the accounts, I have to reset the password for the other account. It's awful!!! Over and over. I spent 1.5 hours on Thursday, talking with Directv first, and then ATT. Direct TV had me change my email log in to avoid problems. I
Questions
657
9
0
Accepted Solution
I set up and pay for my son’s AT&T cell phone account. I live in Panama so I dropped my own plan since it is not cost effective given I am rarely in the U.S. So the gist of the issue is that I do not have access to the phone to be able to receive a verification code. Thus I cannot get into my a
Questions
44
1
0
Closed
No text numbers are showing up on my data talk text log I know I message do not show up on log but sms should don’t know what is up
Questions
434
2
0
I have been on the phone with Att/Firstnet for hours to be able to merge my accounts together and still cannot get into either account. Please help
Questions
66
1
0
I have tried to access my wireless account on several computers and my phone via myATT app. The only account I have access to under "Account Services" is for DirectTV which has been dormant for at least 4 years. Under Wireless, it says "Shop for AT&T Wireless" and under Home Internet it s
Questions
758
9
0
I can not log in to see my old bill,nor my new plan or current bill. I can't even log in to give a service tech a review. I have tried using the app,logging in online, and all I receive is the "Oops, something went wrong" screen. I can sign into FirstNet, but when I click on manage bills/de
Questions
323
5
0
Accepted Solution
Official Solution
I haven’t been able to view my bill online for over 6 months and no one at att seems to know how to fix this. I also have a direct tv account I do not use yet which they say could be the problem but neither place is taking responsibility or knows what to do....
Questions
9.1K
14
0
I get the following when I click "Add a Line" from the business MyAtt: Uh oh! Something went wrongPlease call us at 800.331.0500, so we can help with your order. BUSINESS_SMB_SOC_CODE_MISSING Any ideas?
Questions
62
8
0
Accepted Solution
Official Solution
I opened a new AT&T wireless account for my business on 12/27/23 and have yet to be able to create a username or login to the account online. When I start the process to create a My AT&T login for a small business account, I am instructed to use the Premier portal. When I complete the proces
Questions
87
3
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.