![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
How to manage your account online or with the myAT&T app.
4.9K
Accepted Solution
Official Solution
How can I check my bill and messages and how much I have left
Questions
28
3
0
Accepted Solution
Official Solution
I am trying to upgrade my devices and it is stating that “something went wrong please call” the issue is that I do not want to call and talk to anyone I want to convenience of being able to handle business online without having to speak to customer service. What is the issue
Questions
121
3
0
Accepted Solution
I have two AT&T User ID's from years ago and I am still able to login to both of them and would like to have them deleted. Is that possible and is there any way to do it or have someone help me with it?
Questions
26
1
0
Hi! I have kind of an odd situation. I want to transfer billing responsibility for my phone line from my dad's account to a new one of my own. I believe I've successfully transferred billing responsibility as my line is no longer showing on my dad's account. I am, though, having trouble creating a n
Questions
45
2
0
I know more than likely this is an AI bot, considering that AT&T has far more interest in enhancing its bottom line, than addressing the needs of its consumers. Despite the disregard, I?m going to state for the record, my intent to seek recourse for the damages AT&T has directly enacted upon myself
Questions
40
1
0
Hi, I'm working on an assignment in Vietnam. I've been able to log in to ATT with no problem for the past couple of years. About a week ago my ATT phone battery expanded (blew up?) and knocked the back cover off the phone (Samsung). The phone would still turn on, but I could not sendor receive any
Questions
63
7
0
I attempted to access my account online. After entering my log in credentials, I was asked to select one of the phone lines to text a confirmation number to enter to complete access. After multiple attempts and utilizing your "chat support" I am still unable to log in to my account as the&nbs
Questions
25
1
0
Hi, With AT&T's security breach, our details have been posted on places like the dark web. This has been used in providing info to allow perpertrators to access other accounts. In my case, my Facebook account of 20 years, has been hacked, activity added that has led to the suspension of my account.
Questions
107
5
0
Accepted Solution
Official Solution
(Edited as per the community guidelines)
Questions
51
2
0
Someone logged into. My AT&T account and changed primary and secondary then added. NUMBER SYNCS, how can I find out when .
Questions
31
2
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.