Tranfer from the existing account to the bussiness account its been 3 week no pne is solving either cooperate store or customer service its the worst series provoded by att

1. Our business received a suspension notice on an (apparently) mobile account that we don't hold. ATT could not answer this mystery. Moreover, a c.s. rep just advised me that the account numbers for our existing numbers do not exist. We made payments on these accounts in early June. I read the rep

Went to at&t store today the staff their claims service would be restored and we would have until July 28 to set up Internet air , and they would restore us back to the original net we had in meantime

I guess I should have checked this forum first because I've had a terrible experience with starting Wireless service. 6/20/24 - I had an appointment to get AT&T fiber installed at my home. About an hour into the install I get a knock at the door and it's a AT&T wireless sales rep. He told m

On July 7, I was scheduled to have a new AT&T Fiber Internet installed at my home. At the same time the Internet installer arrived, two "Integrated Solutions Consultants" also arrived wanting me to switch my wireless from Verizon to AT&T. I initially declined, as I had no issues with Verizon

I recently purchased an iPhone on FirstNet. I am 3 days late turning it in. My dog passed and I moved far from the original place. I thought I had to turn it in at the original place. If my Trade-In cannot be honored, how do I turn in my iPad and watch I cannot afford anymore?

Someone at a retail store did it, transferred my work phone numbers to my personal account.  Now I am told it can't be done because it requires me to pay off the installation on the phones. I have started from the bottom and worked my way to all the wireless support teams. This started Mar. 1 t

I have been AT&T customer since many years ago, this month I had a problem with my money and I wouldn’t pay, so I use the option to make a payment arrangement, I got the time I need to have the money, but a week before the date of this arrangement ATT suspended all my service, he didn’t respect

I have cricket but need my call logs and texts messages...is this something I can do

I saved my user ID and password for my at&t online account so each time I went into my account I would not have to type in user ID and password. I gave the computer I used to save this information in, to a friend who has moved out of the country,  How do I remove this saved user ID and pas

I have read in past threads, as well as confirming with an online Chat representative this morning, that Payment Confirmation texts with AT&T cannot be turned off. This month it came in at 6:30am, waking me up. Last month it came in at 3:30am, waking me up.There is NO NEED to text me when my aut

Hello,After being an ATT phone customer for 10+ years, circumstances have made it that I need a new carrier. I did not know that my phone needed to be active in order to port my number. Can you help me with this? Thank you

I transferred my family’s plan to my name to get the IMO discount. However, my brother’s Elite plan has been replaced with the Premium plan. How do I switch it back?

Since I've searched for over an hour on the website with no answer, I've come here. I recently signed up for the base unlimited plan, with my own unlocked device. I cannot find ANYTHING in my account about early termination fees. How do I know whether I'm in a "contact" and am subject to ETFs? Or ar

Hi, I have an AT&T debit card for overpayment refund, but it's a card I just found when moving. I don't remember if it's been activated and/or used.  Is it possible to get it reissued? Thanks, Cheri F

I've been having issues with them since September of 2023. I have returned a phone which still shows on my phone bill for not being returned even though it's been verified that they have the phone and now they cut my phone off because I couldn't pay my phone bill because of the outstanding balance f

Every time I try to log into my account, I've been a customer for over 4 years now, it makes me re-register my email and my devices even though it recognizes my username and phone number as an established account? Is anyone else having these issues? I was able to log in last week online and through

I recently changed my phone number to prevent my old phone number from being used on those reverse-phone lookup websites to find my address and other personal information, as someone unstable I know has it. How long does it take for my old phone number to get recycled and different information linke

Travelled outside the country and I made sure I turned off my cellular data and all apps on cellular data was turned off as well. Roaming was turned off before I left in US. I got to the foreign airport and of course turned my phone on to connect to wifi at the airport. When i came back in the US I

I switched my mobile business plan from AT&T to Verizon in June of 2017. Without going into specifics, I can say that AT&T definitely continued billing me for service even though I no longer was a customer. I paid the bills simply because of their threats to turn me over to collections. I spend hour