Just cancelled our POTS line service and ported to a VOIP service. I have seen the horror stories about cancelling but all I did was call, explain what I wanted, put on hold a couple of minutes and it was done. And yes I waited until the port was complete before I cancelled. Was it really this ea

I bought a house that has an old landline running from the street and a junction box that looks like it's from the 50's that I need removed (It's grounded and I don't want to mess with it...) I've called 3 different customer service numbers and have been told that no one can help me because I don't

need assistancce

I have called the unburied cable number over and over I have talked to 3 different people now. They then transfer me over to someone else and they tell me they’re gonna send someone out and no one shows. I had first called last week, and I have explained to them that I have an event coming up this w

Outgoing calls stopped referencing my name and number . Please advise on how to correct this.

Hello, I recently purchased an AT&T DL72210 for my landline and am trying to set up the answering machine. When a call comes in the phone rings the specified number of times, then the answering machine answers the call and plays the pre-recorded greeting.  However once the greeting is don

When I try to create an online account, it says "Let's find your account," and I put in my phone number and zip code. It keeps telling me, "This data is invalid. Please try again." I don't understand why I can't get an online account.

How can I delete the No Voicemail indication on an AT&T handset. When I try to follow the instructions in the manual (it says to press and hold the reset OFF/Cancel button with the handset off, it simply doesn’t work. Am I missing a step of what?

Please don't give me instructions already given on this page. Please have ATT pole repairs or contracted tree trimmers contact me. The tree is in the wires at the back of 408 N Waddill St McKinney, TX 75069. As I have been transferred 4 times and been on the phone for over 2 hours, I will cut th

Need mailing address to mail letter about my deceased moms account Bill. Thanks

My elderly mother’s landline phone has been out since the first week in May and AT&T is refusing to fix it.

Is there such thing as feature codes for rotary phones? For example, if you’re a customer of the Rural Telephone Cooperative in the next town over, you can dial “1169” on a rotary instead of dialing “*69” like you would on a touch tone. I tried that, but it didn’t work. What are the rotary feature

I am trying to get new traditional landline service and have called 1-800-288-2020, 1-866-5955, and lastly 1-800-772-3140 as I am 88 yrs old and just want a single landline so my emergency alert caller will work. I am low income and need Universal Lifeline service. I've been on the phone over an hou

What are the steps needed to get landline service for my elderly father

Is there a fee to cancel my landline service? If so, what is the fee amount?  Thanks!

AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to

I had a traditional landline for over 40 years. I put in a trouble ticket for repair many times. No one would contact me, service was not repaired, bill came as usual. After a while I would call again to find the trouble ticket had been closed. I would reopen another. This went on for almost a year

Which dept or person at AT&T can I get utility easement information for a particular parcel in Contra Costa County? Our service at our home is out for LANDLINE. The AT&T tech who came today says they need access to a neighbor's back yard 2 houses away. But neighbor REFUSED ACCESSED to tech

ATT is pulling out of Orange, CA, and I'm interested in finding out if they will be releasing their easements back to the property owners. I have old landline phone wires buried, and the pillars that contain them are rotting. I doubt anything contained in them is useful.  

When the fiberoptic cable was "installed," installer said he could not lower it between the walls because of a "fire stop." The result is that the only "land-based" phone connection I have is directly into the modem.  Today, I discovered that not only are my wall phone connections useless, but