AT&T Fiber Installation

Hello, I am in need of a Will-Serve letter from AT&T stating that they are able to provide services to a specific address. Can you please provide me with an email or phone number to make this request? Thank you, Jack

Our building is new construction and we were able to confirm availability for fiber through AT&T’s website. We placed the order for service on May 1. A tech came to install the hardware on May 5 but said because we’re the first residents in the building to get fiber, an engineer needed to come “

Bought a new cord as suggested in forum answers I found via Google search. Took the old one out and replaced it with one from Bangnum, only getting flashing red light now. Is it worth it just to call out a tech? I didn't hear anything break when doing delicate install but I don't have a lot of tim

Just installed a BGW320-500 and I'm really peeved. I have comcast and if I can't have this resolved I'm sending the ATT unit back and keeping comcast. I let some fast talker from ATT talk me into the 1G fiber connection and I'm having speeds to everyone of my desktop units (4) around 2.5mbps down an

I live in an apartment community. I was sent my gateway and set up kit with a yellow Ethernet cable, a red cable, and 2 power cords (one for the gateway and one for the fiber service box). I signed up for 1000 fiber service. I went to setup my gateway and got very frustrated! I cannot find the servi

Issue started 2 months ago. I was watching opening day MLB games first week of April with no problem. Around 2nd week of April, I started receiving an error when I started MLB TV app on Roku TV. I called tech support a handful of times to only go thru the same troubleshooting steps multiple times.

On 3/12-3/13, I was out of country. Att trespassed on my private property to install fiber internet for my neighbors which I have on camera. They broke main water line in two areas, and you can see the wires going right next to the main water line: they didn’t remedy issue, or even notify us. I was

My husband was repairing a leak and in cutting tree roots, cut our line. This was on a Tuesday and we called immediately. We received a link to provide pictures of the cut line and then were told a tech would be out within 7 business days and AT&T doesn't do appointments but they would call 30

We upgraded our ATT service to Fiber today. Our internet worked great yesterday. After the Fiber it now does not work and they say they cannot get someone out here for 2 full days.  So I am supposed to go without internet for 2 days when i have my entire home smart-wired?  My lights don't

I would like details about the installation of fiber optic cable in my neighborhood and any problems that occurred.