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AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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Fixed internet/AT&T Air

We have had the AT&T fixed internet for awhile, but for several months we have this error message: Outdoor Antenna needs SIM card NAD-3304L003 AT&T 5268AC Gateway could not connect to your Internet service. We received a letter that we need to now change to the AT&T new internet Air. My

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AT&T still insist I have to return equipment.

I have changed equipment, sent it back more than week ago Still receiving messages about required return. Not found how to get to support about this issue. Any ideas?

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Cloud servers that will work on Fixed Wireless

So does anyone have a NAS setup that will work. The modem has the pinholes disabled and no incoming connections are allowed. So a remote reflector of some type is need to make the connection. All I can find is the WD device which is said to not be secure. All of the cameras have been upgraded t

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Eero and 5268AC Gateway with Uverse TV Issue

I have a 5268AC Gateway with Uverse TV and am trying to connect an eero 6 Pro E and cannot get it connected via pass-through or bridge-mode. I noticed a comment "Heads up: MAC Filtering has been disabled on the 5268AC. If you are in need of a modem that requires MAC Filtering, please reach out to u

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Wrong time display on hub

Since DST (3/10/2024), the time on my hub is incorrect. I live in AZ and the time is one hour ahead. I have reset the hub and that did not fix the issue. Any suggestions?

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wifi extender

when i scan for a good spot for my extender it just never stops scanning

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No da internet

Si pero no da nada

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Trying to Contact a Third Party Contractor

I have attempted to contact Risk Management and the Buried line service of AT&T looking to get a good contact number for Hatch Construction. Since filing my claim and being pushed through to Hatch, I have since been ghosted. Does anyone have a number for them?

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Closed

No da internet

Si pero no da nada

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connecting to a nonsmart tv

how do i connect wifi to a nonsmart tv? is there another box?

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Security Options is not available

We I try to access Security Options under Firewall. I got page not found message. I need to disable home network security

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Business Center cannot be set up properly

I have POTS replacement units (not internet or wireless). I have three account number, 2 are standalone and 1 has 3 sub accts. I am trying to get Business Ctr set up so I can easily check invoices, etc. I have 5 profiles! I was told to link the 5 accounts. Not working. It is asking for Business Dire

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Problems connecting to Citrix Workspace

We have several users working in the field that are using Franklin A50 device and can not connect to Citrix workspace apps. I saw this in a older post but need to know how to fix specifically for this device.

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Customer support

Have been on the phone for almost two hours trying to talk to a supervisor. This is ridiculous. Not even on hold. Phone just put down and can hear all conversations. This is ridiculous and unprofessional.

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