‎AT&T Internet Equipment | Page 5 | AT&T Community Forums

Hello, Do you have a contact for AT&T Overhead Line removal in a community in Julian, CA. The community is having utilities undergrounded and wants the dead communication lines to come down for pole removal. Thank you

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Customer service issues

We have not had working internet for 6 days (since last Friday) due to a damaged fiberoptic cable. We contacted AT&T and had a tech scheduled to come yesterday, 6/4 between 12-4. They never showed and did not contact us. We called AT&T and were finally tranferred to someone who seemed like t

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damaged ATT junction box

How do I report a damaged ATT junction box?

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Accepted Solution

Official Solution

Return of equipment

I went to the advance parts store (where there is a UPS service station) to return the equipment and they asked me for the barcode but I don't have it. Today is the last day to return, please help me, I cannot pay the 150 dollar fee

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Problems connecting to Citrix Workspace

We have several users working in the field that are using Franklin A50 device and can not connect to Citrix workspace apps. I saw this in a older post but need to know how to fix specifically for this device.

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AT&T "Internet Air" Hub Constantly going down with error codes E013 & E405

I have super strong signal with AT&T 5G antennas across the street, and when it works I get >100mB down. The problem is in the last month the hub goes offline all the time (15 time a day) with error code E013 = DNS Down and E405 which I can't find listed anywhere. I've tries to call support f

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Accepted Solution

Unable to print wirelessly

I need some help with a frustrating issue. I have a Brother MFC-L 8850 printer which could not connect to wifi consistently. I changed to a (Edited per community guidelines) MFC750C series but I still have the same issue. I believe the problem is with the internet. I need some help with this. I am n

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Extenders

<span;>Is there an extender I can just get at Best Buy for the <span;>BGW320-500. The one I have from AT&T doesn't do anything and they don't seem to want to help me resolve that issue. No sense paying an extra $10 per month for their extender that doesn't work. I'd rather own someth

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Can a AC1200 Dual Band Unlocked 4G work with at&t

I just recently purchased it and it's not reading the sim card

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Internet outages

Has anyone had issues with internet outages? My Internet has been out 6 of the 7 days this week. I call and they keep telling me there's an outage. This has been going on for 2 months

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Security Options is not available

We I try to access Security Options under Firewall. I got page not found message. I need to disable home network security

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Business Center cannot be set up properly

I have POTS replacement units (not internet or wireless). I have three account number, 2 are standalone and 1 has 3 sub accts. I am trying to get Business Ctr set up so I can easily check invoices, etc. I have 5 profiles! I was told to link the 5 accounts. Not working. It is asking for Business Dire

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Problems connecting to Citrix Workspace

We have several users working in the field that are using Franklin A50 device and can not connect to Citrix workspace apps. I saw this in a older post but need to know how to fix specifically for this device.

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