AT&T Internet Equipment

Hello. I have finally cancelled the last portion of my U-verse account. For many years, I had U-verse internet, TV, and phone service and it worked great. However, gradually, the internet speed became too slow for our devices and streaming that we do. ATT offered no higher speed to our home. So, we

Hi, I completed the form to change my address and today i received cables to self-install my equipment at home. However, I was asked by email to return my router and I have not received a new one from At&t. What should I do?

When I first signed up with AT&T a few years ago, I was told that I could get my own modem and router if I didn’t want to pay the monthly fee, I would just have to call technical support to work it out. Well, I finally called technical support and got hey told me that buying my own modem is not

I am getting terrible speeds at night on my 1000mbps plan, getting around 15mbps currently.  During the day it works fine, this issue is only present in the evenings.  We're a new install area, not sure if there's not enough bandwidth to cover us or if there's an issue in the area.  The phone rep me

I had comcast for years and hated it due to spotty service. It was always dropping out and slow. Last month I switched to att fiber 1000 and recently noticed it was super slow. I had a tech spend 2.5 hours in my home today and he could not figure out the issue. Here's a photo of him sitting next to

Hello, I am in need of contact information for the ATT easement that run on the property in CT. I have tried other avenues but unable to get any contact that are able to help. I need a contact information with a person who has authority and knowledge to discuss an existing underground easement (i be

I have a situation where there is an AT&T box in my backyard, well I thought it was until I checked the city maps for my house and it turns out that the box is on my neighbor's property, or should be. Well to make it more interesting, my neighbor has had a fence built inside his property lines,

on my modem model BGW210, the green light is on for Power and Broadband but the Phone light is not on my model BGW210

I have the Internet 24 plan with the 2Wire 3801HGV-B model thats probably 10+ years old and noticed that when doing the speed test, it only between 0.5-3 Mbps on download. It might be better when it's only me using the WiFi but it's still around that range so I'm not really sure what to do at this p

Modem is about ten years old and needs to be replaced!