Wireless Account & Billing

Good Morning, I hope you'll doing well. I am going on Cruise next month and i want to stay connected through out my cruise vacation. I heard that Cruise WiFi is Slower because multiple users are connected at the same time. I am not Heavy Data User. So, I need advice whether AT&T Cruise Basic P

I have 2 account names somehow and all this merging and linking accounts is very confusing. I can sign in on AT&T but cannot view anything like payment amount, billing and such. I get a message that says - I don't have any accounts linked to my user ID. I would like to start paying with auto pay

ATT screwed up & only added Next Up to one of my two lines. (Does that even make sense?) I just received the second bill since the change & had not noticed with all the other setup charges in Oct, Nov. NOW I'm being told there's no way I can add Next Up to my second line because it's over 3

I cannot login to my wireless account, it just sends me to Directv when I login, which makes no sense. If I wanted to check Directv, I would login to Directv.   I don't understand what is going on with the website, does it not exist anymore?  I used to be able to login without issue.

On my computer, each time I try to log into my new wireless account (at ATT.COM) it takes me to my Direct account and then auto logs me out.  Something is linking the two accounts and then causing this problem.  How do I separate them?

Like I described. Sent back 4 phones, have the tracking number. Called and they verified they received the 4 phones. They never started credits on 3 of my lines, and now after calling they now say they cant confirm receipt of the phones. I'm furious because they have STOLEN 3 of my phones and I'm ou

Has anyone else had the issue of sending a phone back to ATT and they “never got it”? They sent me a return label for my trade in and a phone I was exchanging, and ATT never received it. I got an email from them 4 months later saying I would be charged $1200 for the exchanges phone because they didn

I've tried logging on to my AT&T account on both my computer and my phone through the myAT&T app. Both times it says that something went wrong. I've been trying to log on to my account for the past week, and it keeps saying there is an error. This isn't the first time I've experienced is

I have spent hours on the phone trying to get bill reprints on an old account. I desperately need detailed usage on my closed account from 08/22 - 05/23 and no one seems to help me. I know I can get reprints for $5 a piece.

I received upgraded iPhones on September 22nd. Using the proved materials (two separate orders with two separate RMAs and boxes) I packaged and returned the old devices by the end of September early October. I retained the USPS receipt for over two months. During this time I received a message from