Wireless Account & Billing

I’ve been getting the run around trying to put my suspend my firstnet account for a military deployment and hold my number. I sent in a request with orders to the ATT email and it said to do a form at http://www.att.com/offers/military-cancel-service but when I try that it won’t work because I’m fi

Been trying to get my IMO discount, and in the beginning the page wouldn't load for me, tried everything from different devices to clearing my cache etc. Now when I even attempt to login it seems my login doesn't exist or has changed so and everything seems to either be so old the website no longer

I am traveling abroad and from reading the FAQ on WIFI calling It looks like calls to the US are free when traveling abroad: https://www.att.com/features/wifi-calling Calls are billed based on the number you call when in the Domestic Coverage Area (U.S., Puerto Rico, and U.S. Virgin Islands.)• Call

So my mother went in to the AT&T store to get her screen repaired, and somehow got talked into some extra line on my account (We pay for her phone). I received a bill $150 more and noticed a new line. I called and they said I have to file a fraud ticket. I don't think it's fraud, just someone ta

March 2024, I called 611 from my wireless phone, Was told that I could trade in my pixel 7 for a pixel 8 pro at NO Charge...... l was at work so I hung up to call that same eve, different AT&T customer service rep... dialed 611.. agent reviewed my account for second time and confirmed I was eli

AT&T allows account members to move their newly bought phone to a different account after the member changes their number which leaves the line on the old bill that I continue to get charged for. No one has my pin number but they were able to change accounts with their new free phone that I am being

no internet

We have received two phone calls where the caller said they were from ATT, to let us know that two iPhones were ordered in Kissimmee, FL that they flagged as suspicious. They wanted me to tell them whether or not it was a valid purchase, which I did not.  When I questioned whether or not this

Are messages sent on whatsup going to show on my AT&T bill?

Has anyone else have their discount taken away? without warning, mind you!! They now are charging me 55 a line! I have called the last two nights trying to get this resolved, hung up on twice, and transfered to the loayalty department and was on hold for almost an HOUR!! Spectrum here I come! At&t y