Wireless Account & Billing

I?m trying to change my payment due date. Customer service referred me to the app to do it, but I don?t see where I am able to do that.

My daughter (who is on my plan) received a text from what is believed is AT&T. "AT&T Free Msg: It looks like you no longer have an eligible unlimited plan...." Call 800-331-0500 for more info.Is this legit?

ATT gave me a promotional deal in February 2024 if I switched a landline at my office (account was for landline, fax line and internet) to a mobile phone and kept the fax line and internet. I continued to receive my bill for my account which was paid automatically, and never received information ab

I went to the AT&T store near me yesterday to set up a business account. My priority was to get the Netgear Nighthawk 5g pro for my food truck and the wireless plan that came with it plus brought my own phone number to set up the new business phone plan. The guy at the store set me up with everythin

I am traveling to both the UK and France next month and am looking at buying an Orange SIM card or eSim instead of using ATT's international plan. Have any other iphone users had experience with this?  My phone is paid off, but in settings under "carrier lock," it says "SIM locked."  I'm

I had a perfectly functioning phone that I had no intent of upgrading in the near future. Until I saw the endless commercials for "Any Year, Any Condition" and saw this as a great opportunity to upgrade an old Galaxy phone for a brand new S23...for free!  Too good to be true?  I guess so.

Hello! I recently visited an ATT store and purchased a new phone. During my visit, an employee mentioned that I could receive a monthly discount based on who my employer is. He noted that I would have to provide proof of employment online with a paystub, but unfortunately, I did not receive more det

https://www.fcc.gov/consumer-governmental-affairs/fcc-announces-effective-compliance-date-sim-swapping-item Verizon already has what it calls a 'port lock'.  I have no idea how effective this port lock actually is. If someone can log into your account they can easily turn it off.  AT&a

I am a active duty member with a first responder plan through First net. I am unable to submit my own "cancel resquest" via att since I have a Firstnet account. I've had multiple costumer service reps submit them for me, aswell as sent and attached deployment orders. 2 months, and we have gotten no

When looking at my online data usage I see by some incoming texts it shows a small phone with the @ symbol and then states email to mobile. I'm not sure what that or who that would be. It has been happening for a couple of weeks and its about 5-6 in a row within the same second or seconds of each ot