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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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Wrong Account Numbers and Address Associated With My Account

Hello, I have an account with you because I signed up for AT&T home internet and purchased a phone. When I signed up, the sales representative was new, and it was his first time setting up a home internet account. He made some mistakes, so the original account he created for me is problematic.

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Can I Keep my email accounts after I cancel my internet?

I have several email accounts with @att.net. I need to cancel my internet service, but want to retain the email accounts.

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NorthLane Refund Card By ATT a Scam

I received a refund from ATT for canceling service due to moving by means of a prepaid Mastercard debit card. Cant activate it online, Northlane activation phone number and customer service number "cannot be completed at this time". Spent about 2 hours on the phone with ATT being transferred back an

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24

Charged for public, static IP addresses but ATT can't make it wortk

As above. I wanted one (1) public address and I would take care of routing on my own router. ATT said they were selling me 5, their minimum sale, for $15/month. But they were charging me $30/month and gave me 8 addresses. However, ATT could not tell me via tech support how to use the addresses to re

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Has Anyone At AT&T Done Anything To Fix The Internet In My New Community?!?!

I’m (Edited per community guidelines) off at AT&T. Installation was supposed to happen on May 25th, but, blocked by damaged ground wire in the community. Installer Rep said that a ground crew would need to dig and repair the ground wire, so, almost a week has passed (yesterday, and today (May 31

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Overcharged while on ACP program with very low income

I was given a noticed I was going to be kicked off the discount rate for ACP even though I had little to no income and still fit qualifications for ACP discount. After several times of trying to follow proper procedures on the AT&T application I found out there was a system problem with AT&T

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207

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New internet service

On May 31,2024 I called in to inquire about new internet service. The customer service rep was very rude. She also disconnected the call. I would rather pay more and stay with Xfinity than to EVER deal with ATT. At least XFINITY treats their customers with respect. Don't waste your time with ATT. Th

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Internet and TV out because of an Outage

Outage update: Looks like there is an outage affecting service in your area. We are working to get it fixed. You should be online by: Saturday, June 01, 10:00 p.m. ET. We have been without service since 5/30/24 around 8:00am EST. No one notified us of any expected outage. Now we are being told we w

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How do l set payment date?

How to set payment date ?due to my check dose not drop until the 3rd of each month.

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unlink other sbcglobal. net email account from primary att internet email account and Myatt account

Myatt internet account encouraged to share same password for all 3 accounts - 1. att.net - primary email account, 2. sbcglobal.net - secondary email account and 3. Myatt - main account by linking all with same password. If I do not want I can unlink all three by creating different passwords. Now I c

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uncombine decombine users

Need to uncombine 2 user names & nobody can seem to help me on the phone or in the store. My business and personal accounts are all grouped together & needs to be split out. Need them to be separate log ins, but the ATT people who I have spoken to cant even see the one user name.

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No Confirmation Email after Signing up for AT&T Internet.

Hello, I made a purchase/signed up for 12 month AT&T Internet 300 service with an order number of: "25-719438147496256". But I did not receive an confirmation email afterwards and I am currently unable to create an account or User ID for the internet service. When I try to find my account throug

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