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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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4 days no service

I have had no service for the past 4 days. I am on SOS mode and it seems that there is an outage and a lot of places. Although this may be the case, some of my friends have had their service restored. I am still in the dark. All of my family members still have their service as we are all on the same

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BELTON MISSOURI INTERNET OUTAGE

Our entire area here in Belton, Missouri has been without internet for 2 days. (Zip code 64012) They aren't even working on the issue as we know where the junction boxes are and live nearby. We will be canceling our service as this is the 3rd time in less than a year that there have been issues.

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Why can't I get an accurate estimated time to repair the internet outage

I was told yesterday that the problem would be fixed by 10PM. Then when that time came and went I was told 2AM. It is now 7:55AM and the internet is still down. This is terrible customer relations.

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Cannot access github.com

Hey, I have AT&T fiber internet and I cannot reach github.com when connected to the AT&T gateway. I can reach it just fine on my phone using my cell service. Pings timeout, tracert times out. I've tried rebooting my computer and gateway but no luck

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Why isn’t internet available at my address but it is all around me?

Customer Service keeps saying that no Internet of any kind is available at my address. I do not understand because all of my neighbors surrounding me have it. I was even told I cannot get Internet air which is just 5G! How do I get on the map?I have called countless times and probably spent weeks o

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Internet Outage!

Our internet has been down since Tuesday, no estimate on when it will be up and running. They tell me there is an outage, however, when i check the outage map our neighborhood is not included in that.  The customer service is POOR at best! We work from home, cell service is horrible in our are

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Na

I?m trying to create account

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I only need tv internet wi modem

I?m only on social security & medical needy for Medicaid

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Phone bill

If i have a app that gives me a 2nd phone number. (I mainly use SMS to message). Will it show up on the phone bill. I downloaded a app that gave me a 2nd phone number. Now im wondering if my conversations on that 2nd phone number or app will show up on the phone bill.

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Worst Services

Where do I even begin. I think AT&T is by far the worst provided internet and customer service out there. I am beyond baffled on how they treat their customers. AT&T is a company only out for your money and nothing more. Each and every AT&T representative will tell you something complete

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uncombine decombine users

Need to uncombine 2 user names & nobody can seem to help me on the phone or in the store. My business and personal accounts are all grouped together & needs to be split out. Need them to be separate log ins, but the ATT people who I have spoken to cant even see the one user name.

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No Confirmation Email after Signing up for AT&T Internet.

Hello, I made a purchase/signed up for 12 month AT&T Internet 300 service with an order number of: "25-719438147496256". But I did not receive an confirmation email afterwards and I am currently unable to create an account or User ID for the internet service. When I try to find my account throug

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