Wireless Billing

When I inquired about getting a package for new home fiber internet and wireless, I ended up speaking to someone in Miami even though I live in California. They said they worked on bundles for home fiber and could get me a great rate, which Adrian quoted as $80 after speaking with his manager Matt.

Hello, I am using the MyAT&T app (version 2024.3.1), and encountering the following issue: I’d like to pay my AT&T wireless bill with my American Express card. However, when I am on the page to add a payment, the card number field specifies “16-19 digits”, but an AmEx is 15 digits… In the C

Will I be suspended after three days of being late?

Jun 2 2024 notified of a fraudulent debit attempt from my bank so I closed the debit card immediately. I do not use my debit card in public EVER for this exact reason. However, ATT said I would get $10 credit if I used my debit card to pay my bill. The only time I have ever used my debit card other

Hello there, This is the third time I have waited on a manager to call back to resolve this issue... I just acquired AT&T and am a newer customer...  I used to work for AT&T back in 1998 so I have a good grasp on how they tend to operate.  That being said, I signed up and sat thro

I called AT&T in 9/2021 to cancel my services & have my number ported to a different carrier. The rep assisted me through the process. I take responsibility for not noticing sooner but I just realized today 1/16/2022 that I was still being charged $70+ a month starting in October. I called c

I ported in 2 lines by calling an agent from virtual sales last Oct 2023. Based on the original quote email from [email scrubbed], it promised a Port-In credit for -$20 per month for 25 months. It also mentioned "Credits may take up to 3 billing cycles to appear". It has been 4 billing cycles now. I

I would like to know what will be done with this clerk, and he also called his family members down to beat the (Edited per community guidelines) out of my sister n law too! My email is [email scrubbed], (Edited as per the community guidelines). if I do not get a response i will hit every social medi

I did an online payment as I always do, and it has been taken out of my account twice. My bank says it will take 10 days to dispute and to call AT&T, who tells me there it will take 15 days for them to drop the charge.  I am furious and ready to cancel my account, even though I have been w

I was recently terminated for my job being unable to contact me for an assignment because my towers in my area were down. I was told that ATT doesn’t provide proof of outage to employers as far as a mailed letter with letterhead. i was however able to get the nicest most empathetic supervisor to g