AT&T Fiber Ordering

A device I was supposed to recieve today was delivered to the wrong address and I can't determine where it was delivered

Hello, My internet modem stopped working this morning. I called and the customer service person was very helpful and ordered me a new one. The problem I have is it can only be shipped (I can’t run to a store to pick it up) and won’t be here until Monday. I also can’t go out a purchase one to give m

My wife and I are moving out of state in two weeks and will be at our new home beginning November 9. We couldn't get ATT Fiber where are now but we could get it at the new house in the new state. When I try to sign up online, it seems (unless I'm wrong) that a self-install kit will be shipped and a

Hey there, I'm reaching out because I'm interested in getting AT&T Fiber Internet at my place, but it seems like there might be some confusion in the database. Here's the deal: part of my property is listed as available for AT&T Fiber Internet, which is great. However, where my house is loca

I just signed up fiber couple hours ago, and I forgot to apply a discount code at checkout. I tried to make a call to customer service. They said I will not be consider as a new customer when I cancelling service. Is there any way that I can still get the promotion?

Your awful “subcontractor” door-to-door sales (Edited per community guidelines) are stalking my neighborhood like feral jackals, even sniffing out people in their own back yards. I gather from multiple posts in this forum, that AT&T has been harassing people with their low-quality human subs for yea

I have been paying $7 a month for the advanced security and parental controls and yes I have the right type of router device as specified for this service and still it just says “activating” in my Home app- I have never been able to use this feature. I called every weekend for a couple months to get

Hello, I just moved from Illinois to Georgia, I lived in a small town and I had a very good signal, I moved to the city of Atlanta, and how is it possible that the only operator I have is ATT with one of the worst speeds since the 2000s 10mps is too slow, and for DSL, I call other operators and they

SpringNet is the contractor that laid all the new fiber lines in the neighborhood. SpringNet validated ATT would be the ISP. ATT doesn't show my new address as is a brand new subdivision and we are the first house being build. The excavator has the ground opened up as footings/walls are poured and

I have ordered AT&T fiber and been happy with service. However, my concern is with promised 250$ reward where i received only 50$. When I had order issues online , AT&T website asked me to call on a number which was picked by agent (Stern, Mark - MS402A@ att. com)  who helped to fulfil