Wireless Account & Billing

may 10, 2023 $48 COR DF charge to my bank account December 18th, 2023 $879.79 COR DF - my wifes new phone from AT&T.com this upcoming Friday there's another $880 COR DF charge coming out of my bank account. i didn't buy anything from at&t, i paid for the wifes phone in full with trade in, i

My credit score is over 800 with all 3 credit agencies but when I try to add a new iphone on promotion ($1.99/month) and line, I get this error - Based on your credit history, we need to make some changes to your order. The phone then goes to full price. Why is this happening?  I called custom

On Tuesday May 16th I had a technician come out to check my Internet 2GPS which was running slow for a long time. He found that a wire was not connected and fixed it. One hour later a Account Manager named Sagar came to my house to see if my issue was solved. He then asked about my wireless service

I've seen multiple forum posts regarding this topic. I used the return label included in my new phone shipping box to mail back my trade-in via USPS. I dropped this in the USPS secure parcel bin at the local post office after hours, so did not get a receipt. For more than 5 months now and hours of f

I’m going on a cruise soon. If I buy the cruise ship WiFi package (but not the AT&T cruise package), will I still receive pay per use charges if I use my phone at sea (ie connected to the ships WiFi)? 

I changed one of my 5 phone numbers with my account.They changed the wrong one!How do I get it back?

I need a report of calls to and from a certain number or nickname for the last 12 months

Our nonprofit organization has been the subject of a scam: someone ordered a phone in our name (delivered to our address) and set up an account without us knowing or approving. Apparently, scammers will then set up a way for you to send the phone back; they receive the phone and we will be charged.

I have good standing/ history, but I cannot make a payment arrangement...why

Phone has been active on account for well over 60 days. Please advise how to get this status cleared from an iPhone.