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AT&T PREPAID
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Wireless Account
Wireless Billing
Online Account Access
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Accepted Solution
I have two AT&T User ID's from years ago and I am still able to login to both of them and would like to have them deleted. Is that possible and is there any way to do it or have someone help me with it?
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Online Account Access
26
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Official Solution
I turned on my roaming options and will i be billed with charges and international calls as well? I called att and they told me i will not be charged. Is this true?
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Wireless Account
185
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I’m trying to request refunds for taxes paid at a retail store. My husband and I have both tried multiple times at art.com/taxexempt.
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Wireless Billing
2.1K
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Accepted Solution
First of all I was sold on a lie on upgrading my phones. I was assured there was not contract on the phones and my bill wouldn’t change and the phones were absolute free. When I saw the contact my bill would have gone up and there was a 36 month on the phone. When I returned the phones unopened as I
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Wireless Account
49
11
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Hi! I have kind of an odd situation. I want to transfer billing responsibility for my phone line from my dad's account to a new one of my own. I believe I've successfully transferred billing responsibility as my line is no longer showing on my dad's account. I am, though, having trouble creating a n
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Online Account Access
45
2
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We made a recent purchase of two iPhones. The AT&T rep in the store provided false information about the promotion and sold us an iPad that was supposed to cost us $1/month. I don't know if the rep lied or was incompetent but the impact is the same. Additionally, they added items to our account
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Wireless Billing
44
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Official Solution
When we recently added a new line to our plan, we were told that there was an account associated with ours of someone we don't know. I haven't been able to get to the right person or department in ATT to get this removed.
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Wireless Account
129
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Official Solution
I have paid in full to close my AT&T account not long ago. I need to obtain some phone records/calls/texts made in previous year. Am I able to retrieve my phone records even if I closed down my account?
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Wireless Account
6.9K
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Just want to put this out there that AT&T loyalty to its long standing customers is a complete joke!! I have been with AT&T for 25-30 yrs. Have never jumped ship to another wireless provider and have paid my bills on time. I called and got what was supposed to be their retention department,
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Wireless Account
41
2
After receiving an email at 6:38am Email stating : (COPY & PASTED) I called the department of collections as stated in the email to be told that the offer is not available for me and that there's nothing they could do. Why wouldn't they be able to honor an offer that was sent to me by th
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Wireless Billing
40
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Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
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